Customer Delivery Specialist: Fast-Paced Ops

Bluecurrent; Whau; On-site; NZD 45,000 - 65,000; Full time

Job summary

Bluecurrent seeks a Customer Delivery Representative in Avondale, Auckland, to keep day-to-day operations flowing smoothly and support the team from start to finish. You will respond to customer and internal queries, coordinate incoming tasks, and collaborate with colleagues to maintain efficient workflows.

A problem-solving mindset and strong communication are essential for delivering accurate outcomes. Experience in customer service in fast-paced settings and a track record of meeting

Qualifications

• Experience in customer service or call centre environments.
• Strong verbal and written communication skills.
• Ability to manage time and juggle multiple priorities.
• Experience meeting KPIs and SLAs in a fast-paced setting.

Responsibilities

• Respond to and resolve customer and internal queries in a timely and professional manner.
• Coordinate and manage incoming tasks, ensuring they are assigned and completed on time.
• Collaborate closely with team members to keep workflows running smoothly.
• Proactively identify and investigate issues, helping to find solutions.
• Escalate complex issues when needed to ensure effective resolution.

Skills

Customer service

Call centre

Administration

Communication

Time management

Multitasking

Problem solving

KPIs/SLAs

Team collaboration

Delivery/operations

Tools

MS Office

Job description

Bluecurrent seeks a Customer Delivery Representative in Avondale, Auckland, to keep day-to-day operations flowing smoothly and support the team from start to finish. You will respond to customer and internal queries, coordinate incoming tasks, and collaborate with colleagues to maintain efficient workflows.

A problem-solving mindset and strong communication are essential for delivering accurate outcomes. Experience in customer service in fast-paced settings and a track record of meeting