Contracts & Referrals Administrator - 7 Month Backfill

RESS JV; Christchurch; On-site; NZD 60,000 - 72,000; Full time

Job summary

RESS JV in New Zealand is seeking a Contract Administrator for a fixed-term parental leave cover of seven months to ensure accurate contract administration and robust systems support. The role focuses on loading referrals, managing workflows, and maintaining patient data with strict privacy adherence.

Key duties include professional correspondence with patients, ACC, providers and surgeons, plus efficient inbox management to sustain high-quality service throughout the care pathway.

Qualifications

• Gensolve Practice Management System experience preferred.
• Proficient in all Office 365 products (Outlook, Excel, Word).
• Adaptable personality, willing to pivot quickly when processes change.
• Excellent communication skills, both written and verbal.
• Upbeat, proactive and outgoing attitude.

Responsibilities

• Accept and load patient rehabilitation referrals accurately, processing each efficiently.
• Professional correspondence to patients, ACC, providers and surgeons as appropriate.
• Managing and attending to a continual inbox and workflow.
• Adhering to privacy and confidentiality at all times.

Skills

Office 365 proficiency

Communication skills

Positive attitude

Adaptable

Tools

Gensolve Practice Management System

Job description

RESS JV in New Zealand is seeking a Contract Administrator for a fixed-term parental leave cover of seven months to ensure accurate contract administration and robust systems support. The role focuses on loading referrals, managing workflows, and maintaining patient data with strict privacy adherence.

Key duties include professional correspondence with patients, ACC, providers and surgeons, plus efficient inbox management to sustain high-quality service throughout the care pathway.