Contracts Administrator

Downer; New Plymouth; Hybrid; NZD 65,000 - 85,000; Full time

Benefits offered by this job

THRIVE program

EmpowHER program

Perks@Downer discounts

Job summary

Downer’s Energy & Utilities team is seeking a highly organised Contracts Administrator to support service delivery, financial performance and contract compliance across our New Zealand projects. You will manage claims, invoicing, job costing and reporting, working closely with field teams, finance and clients to protect entitlements and maximise revenue recovery.

This role offers a collaborative environment, flexible working arrangements where possible, and development programs like THRIVE and

Qualifications

• Experience in contract administration, billing and invoicing.
• Strong numerical, analytical and problem-solving skills.
• Excellent attention to detail and stakeholder management.

Responsibilities

• Manage claims, invoicing, job costing and billing activities to ensure services are commercially compliant and accurately recovered.
• Monitor work-in-progress, job completion documentation and billing performance to support revenue and profitability targets.
• Collaborate with operational teams to resolve billing issues, identify variations, and ensure contractual entitlements are captured.
• Analyse job and financial data, providing reporting and insights to support operational decision-making.
• Support continuous improvement initiatives across billing, contract administration and commercial processes.

Job description

Join Downer's Energy & Utilities team as a Contracts Administrator, playing a critical role in supporting service delivery, financial performance, and contract compliance.

The Opportunity

We are seeking a highly organised and commercially minded Contracts Administrator to join our Energy & Utilities business. Reporting into the Commercial and Operational leadership team, this role is responsible for ensuring the accurate and timely administration of service contracts, claims, invoicing, job costing, reporting and forecasting activities. Working closely with field teams, finance, clients and support functions, you will play a key role in protecting contractual entitlements, maximising revenue recovery, and ensuring services are billed accurately and efficiently. This is a fantastic opportunity for someone who enjoys working with data, financial processes, and contract administration while supporting essential infrastructure services that keep communities connected.

What You'll Do

• Manage claims, invoicing, job costing and billing activities to ensure services are commercially compliant and accurately recovered.
• Monitor work-in-progress, job completion documentation and billing performance to support revenue and profitability targets.
• Collaborate with operational teams to resolve billing issues, identify variations, and ensure contractual entitlements are captured.
• Analyse job and financial data, providing reporting and insights to support operational decision-making.
• Support continuous improvement initiatives across billing, contract administration and commercial processes.

What We Offer

• Supportive and collaborative team environment.
• Flexible working arrangements where operationally possible.
• Career development opportunities through Downer's learning and leadership programs, including THRIVE and EmpowHER.
• Access to Perks@Downer, offering discounts on retail, travel, health and wellbeing services.
• Dedicated internal mobility and career progression opportunities across Downer's diverse portfolio of projects and businesses.
• The opportunity to work with a Tier 1 ASX-listed organisation delivering critical infrastructure services across Australia and New Zealand.
• A strong focus on safety, wellbeing and employee development.

What We're Looking For

• Experience in contract administration, billing, invoicing, job costing or a similar commercial support role.
• Strong numerical, analytical and problem-solving skills with excellent attention to detail.
• Experience working with ERP systems and strong Microsoft Office skills, particularly Excel.
• Effective communication and stakeholder management skills, with the ability to build strong working relationships.
• Experience within utilities, electricity, contracting, construction or infrastructure industries will be highly regarded.

About Energy & Utilities

Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople. Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.