Conference Supervisor

Mövenpick Hotels & Resorts; Auckland; On-site; NZD 52,000 - 76,000; Full time

Benefits offered by this job

Learn your Way & Typsy

Heartist Benefits

Dry Cleaning of Uniform

Staff Meals

Parental Leave Scheme

Employee Assistance Program

Job summary

Mövenpick Hotel Auckland is seeking an energetic Conference Supervisor to lead the day‑to‑day delivery of conference and event operations, ensuring flawless execution and memorable guest experiences.

The role focuses on guiding the conference team, building strong client relationships, and maintaining the highest standards across all event spaces while coordinating with multiple departments. A strong hospitality background and leadership ability are essential.

Qualifications

• Experience supervising conference, banquets, events, or hospitality.
• Strong leadership and team development skills.
• Passion for delivering exceptional guest service.
• Excellent communication and organisational abilities.
• Ability to multitask and stay calm under pressure.
• Confident to work independently and lead operations.
• Flexible to work evenings and weekends.
• RSA certificate current or ability to obtain one.

Responsibilities

• Lead conference, banquet, and event operations from setup through packdown.
• Supervise and support the conference team during service.
• Ensure rooms and spaces are prepared to highest standard.
• Deliver exceptional guest experiences and resolve issues professionally.
• Conduct team briefings and ensure smooth execution.
• Coordinate with Kitchen, Front Office, Sales & Events, and other departments.
• Maintain presentation, cleanliness, and standards across all event spaces.
• Assist with training and development of team members.
• Take ownership of operations and make confident decisions during shifts.

Skills

Leadership

Team motivation

Guest service

Communication

Multitasking

Independence

Shift flexibility

RSA certificate

Job description

Job Description

At Mövenpick Hotel Auckland, we're passionate about creating memorable experiences for our guests. We're looking for an energetic and hands‑on Conference Supervisor to lead the day-to-day delivery of our conference and and event operations.

This is a fantastic opportunity for an experienced hospitality professional who enjoys leading a team, building strong client relationships, and ensuring every event is delivered to the highest standard.

Responsibilities

• Leading conference, banquet, and event operations from setup through to packdown.
• Supervising and supporting the conference team during service.
• Ensuring conference rooms and event spaces are prepared to the highest standard.
• Delivering exceptional guest experiences and resolving issues professionally.
• Conducting team briefings and ensuring smooth event execution.
• Coordinating with Kitchen, Front Office, Sales & Events, and other departments.
• Maintaining presentation, cleanliness, and operational standards across all event spaces.
• Assisting with training, coaching, and development of team members.
• Taking ownership of operations and making confident decisions during shifts.

Qualifications

• Previous experience in conference, banquets, events, or hospitality supervision.
• Strong leadership skills with the ability to motivate and develop a team.
• A passion for delivering exceptional guest service.
• Excellent communication and organisational skills.
• The ability to multitask and remain calm under pressure.
• Confidence working independently and leading operations when required.
• Flexibility to work a variety of shifts, including evenings and weekends.
• A current Responsible Service of Alcohol (RSA) certificate or the ability to obtain one

Additional Information

Why join Movenpick Auckland with Accor?

Accor isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with a range of exciting employee benefits and programs.

Just to name a few:

• Learn your Way & Typsy - Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Dry Cleaning of Uniform
• Staff Meals
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS