Conference & Banqueting Coordinator

Placements24; Queenstown; Vor Ort; NZD 46.000 - 65.000; Vollzeit

Zusammenfassung

Placements24 is seeking a Conference & Banqueting Coordinator for a well-established hotel in Queenstown, Eastern Cape. The role focuses on planning and executing conferences, meetings, and banquets, acting as the primary contact for event organizers and ensuring seamless attendee experiences.

The ideal candidate has 2+ years in hotel banqueting or event coordination, excellent organizational and communication skills, and a proactive, detail-oriented approach.

Qualifikationen

• 2+ years of experience in conference/banqueting or hotel event coordination.
• Strong organizational and time-management skills; ability to manage multiple events.
• Excellent communication, interpersonal and customer service abilities.
• Proficiency with Microsoft Office and event management software is a plus.
• Proactive, detail-oriented, and flexible with hours including evenings/weekends.
• Understanding of catering and AV requirements for events.
• Residency or familiarity with Queenstown, Eastern Cape preferred.
• Relevant qualification in Hospitality Management or Event Planning is a plus.

Aufgaben

• Handle inquiries for conference and banqueting events with prompt, professional responses.
• Prepare event proposals, contracts and detailed function sheets.
• Coordinate all event logistics: room bookings, catering, AV, seating.
• Liaise with clients throughout planning to meet requirements.
• Communicate with kitchen, banqueting, and F&B to ensure flawless execution.
• Oversee event setup and breakdown per client specs and hotel standards.
• Be present during events to supervise operations and assist guests.
• Maintain accurate records of bookings and client details.
• Conduct post-event follow-ups and gather client feedback.
• Identify opportunities to upsell services and promote additional offerings.

Kenntnisse

Event coordination

Communication

Organizational skills

MS Office

Event management software

Customer service

Flexible hours

Attention to detail

Hospitality

Ausbildung

Hospitality Management or Event Planning

Tools

Microsoft Office

Event management software

Jobbeschreibung

About the Role

Our client, a well-established hotel in Queenstown, Eastern Cape, is seeking a highly organized and proactive Conference & Banqueting Coordinator. This role is essential for the successful planning and execution of all conferences, meetings, and banquets hosted at the venue. You will be the primary point of contact for event organizers, managing inquiries, coordinating event logistics, and ensuring a seamless experience for all attendees. The ideal candidate will possess excellent communication skills, meticulous attention to detail, and a strong understanding of event planning principles within the hospitality industry. This is a fantastic opportunity to contribute to a dynamic team and play a key role in delivering successful events for a diverse clientele in Queenstown, Eastern Cape. We are looking for a motivated individual with a passion for hospitality and event management.

Key Responsibilities

• Handle all incoming inquiries for conference and banqueting events, providing prompt and professional responses.
• Prepare event proposals, contracts, and detailed function sheets.
• Coordinate all event logistics, including room bookings, catering requirements, AV equipment, and seating arrangements.
• Liaise closely with clients throughout the planning process to ensure all requirements are met.
• Communicate effectively with internal departments, including kitchen, banqueting staff, and F&B management, to ensure flawless event execution.
• Oversee event setup and breakdown, ensuring adherence to client specifications and hotel standards.
• Be present during events to oversee operations and assist clients and guests as needed.
• Maintain accurate records of all event bookings and client details.
• Conduct post-event follow-ups and gather client feedback.
• Identify opportunities to upsell services and promote additional offerings to clients.

Requirements

• A minimum of 2 years of experience in a similar role, preferably within hotel banqueting or event coordination.
• Excellent organizational and time-management skills, with the ability to manage multiple events simultaneously.
• Strong communication, interpersonal, and customer service skills.
• Proficiency in Microsoft Office Suite and experience with event management software is an advantage.
• A proactive approach and a keen eye for detail.
• Ability to work flexible hours, including evenings and weekends, as required by event schedules.
• A positive attitude and a passion for delivering high-quality events.
• Understanding of catering and AV requirements for events.
• Residency or strong familiarity with Queenstown, Eastern Cape is preferred.
• Relevant qualification in Hospitality Management or Event Planning is a plus.

Benefits

• Our client offers a competitive salary, opportunities for training and career development, and a supportive work environment.
• Join a dedicated team committed to creating successful and memorable events.
• This role provides the chance to grow your career in the hospitality sector.