Compassionate Front Desk Receptionist (Part-Time)

Christchurch City Mission; Canterbury; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Birthday Day off

Me Day

Wellbeing allowance

Job summary

The Christchurch City Mission (Te Whare Mīhana Ki Ōtautahi) is seeking a part-time Receptionist to warmly welcome clients, visitors and donors at our city mission front desk. You will manage calls, direct people to the right services, and use IT systems with confidence to help visitors find the support they need.

We value compassion, reliability and inclusive practice. The role is Monday–Friday, 12:00–17:00, 22.5 hours per week, with a supportive team and opportunities to contribute to our

Qualifications

• Experience in customer-facing reception and front desk duties.
• Excellent phone manner and communication skills.
• Strong IT skills and ability to learn new systems quickly.
• Ability to stay calm under pressure and multitask.
• Commitment to inclusivity and respectful service.

Responsibilities

• Be the warm, professional first point of contact for clients and visitors.
• Manage front desk, answer phones, and greet donors and community.
• Use IT systems confidently and assist clients to access support.
• Provide compassionate, confidential service with good judgement.

Skills

IT skills

Compassion

Life skills

Friendly, professional manner

Strong organisation

Integrity and confidentiality

Cultural awareness

Tools

Microsoft Office

Job description

The Christchurch City Mission (Te Whare Mīhana Ki Ōtautahi) is seeking a part-time Receptionist to warmly welcome clients, visitors and donors at our city mission front desk. You will manage calls, direct people to the right services, and use IT systems with confidence to help visitors find the support they need.

We value compassion, reliability and inclusive practice. The role is Monday–Friday, 12:00–17:00, 22.5 hours per week, with a supportive team and opportunities to contribute to our