Community-Focused Reception & Admin Support

Rukuhia Te Mahi; Whakatāne; Hybrid; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Staff benefits

Wellbeing supports

Job summary

Ngāti Awa in Whakatāne is seeking a proactive Reception and Administration Support person to join our team on a permanent full-time basis. You will be the friendly first point of contact, manage day-to-day enquiries, and support across the organisation to ensure smooth operations.

You will coordinate fleet, stationery, and facilities, while maintaining accurate records and providing essential admin support to managers and kaimahi. A NZ driver licence is required.

Qualifications

• Experience in a reception, administration, customer service, or office support role.
• Excellent customer service, communication, and relationship-building skills.
• Strong organisational skills, attention to detail, and the ability to manage competing priorities.
• Experience maintaining records, filing systems, databases, or administration systems.
• Confidence using Microsoft 365 applications including Outlook, Word, Excel, Teams, and SharePoint.
• A commitment to confidentiality, professionalism, and accountability.
• Understanding of Te Tiriti o Waitangi, tikanga Māori, and the practice of manaakitanga.
• A full New Zealand Driver Licence.

Responsibilities

• Be the welcoming face of our organisation, providing professional reception services and supporting enquiries, visitors, correspondence, and day-to-day communications.
• Keep our fleet running smoothly by coordinating vehicle bookings, servicing, maintenance, compliance requirements, and fleet records.
• Ensure our workplaces are well-equipped and operating efficiently through the management of stationery, office supplies, consumables, and supplier relationships.
• Coordinate uniform ordering, stock levels, and record management to support our kaimahi.
• Support the upkeep of our facilities by tracking maintenance requests and liaising with contractors.
• Manage organisational equipment, shared resources, booking systems, inventories, and asset records to ensure everything is where it needs to be.
• Maintain accurate records, filing systems, archives, and information management processes, including SharePoint.
• Provide trusted administrative and operational support to managers and kaimahi, helping create a safe and welcoming work environment.

Skills

Reception experience

Customer service

Organisational skills

Communication skills

Tools

Microsoft 365

Job description

Ngāti Awa in Whakatāne is seeking a proactive Reception and Administration Support person to join our team on a permanent full-time basis. You will be the friendly first point of contact, manage day-to-day enquiries, and support across the organisation to ensure smooth operations.

You will coordinate fleet, stationery, and facilities, while maintaining accurate records and providing essential admin support to managers and kaimahi. A NZ driver licence is required.