Administration Support - Support Net

New Zealand Government; Bay of Plenty; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Professional development

Wellbeing programme

Flu vaccination

Job summary

Health New Zealand | Te Whatu Ora is seeking a highly organized administrator to support NASC services across the Bay of Plenty and Lakes districts. The role is 40 hours per week, Monday to Friday, with in-house professional development, wellbeing programme and flu vaccination.

You will work closely with a team of assessors and other administrative staff, delivering excellent customer service and accurate data entry while adapting to an ever-changing organisational landscape.

Qualifications

• Excellent customer service and communication skills.
• Strong data entry skills.
• Adaptable to changing organisational landscape.

Responsibilities

• Provide front-line administration support to NASC team and Health of Older Persons (HOP) and Long Term Services - Chronic Health Conditions (LTS-CHC) NASC projects.
• Coordinate with assessors and other administrative staff to ensure smooth operations.
• Handle daily face-to-face and telephone communications with clients and service providers.

Skills

Administration

Customer service

Data entry

Communication

Time management

Job description

Fulltime, permanent position available. Bring your exceptional administration skills to the role. In-house Professional development + Wellbeing programme + Flu vaccination.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

About the Role

Support Net provides Needs Assessment and Service Coordination Services (NASC) across the Bay of Plenty and Lakes districts for people in the community with disabilities, long-term chronic health conditions and older people. We are looking for a highly organised and efficient administrator to join the team that supports our Health of Older Persons (HOP) and Long Term Services - Chronic Health Conditions (LTS-CHC) NASC (Monday to Friday) 40 hours a week. If you are a motivated, enthusiastic person with excellent people and administrative skills, we would love to hear from you! You will work closely alongside a team of assessors and other administrative staff. This position will involve a variety of administrative work and the successful applicant will need to be adaptable to new challenges and an ever-changing organisational landscape. Relevant experience within a hospital environment and strong data entry skills is desirable. Click here to view the position description.

About the Team/Service/ Location

Support Net is part of the Regional Community team based in Tauranga. The Health of Older People team works in collaboration with kaumātua, whānau, community providers and other health professionals to ensure safe, effective care plans are in place. Click here to learn more about living and working in the Bay of Plenty.

About you

The successful applicant must have excellent customer service and communication skills. The ability to work within an open-plan office and team environment is essential. Well-developed computer skills, high attention to detail and outstanding time management skills are key requirements. You will enjoy dealing with people, as your duties will include daily face-to-face and telephone communications. The successful applicant will have the ability to work well under pressure, maintain professionalism, have a positive and flexible attitude and a good sense of humour!