Clinical Support Administrator

Habit Group; Auckland; On-site; NZD 42,000 - 64,000; Part time

Benefits offered by this job

Great team culture

Well-being initiatives

Job summary

Habit Health in Auckland CBD is seeking a Clinical Support Administrator for a fixed-term maternity cover from October 2026 to April 2027, on a part-time basis. The role supports the clinical team and undertakes a range of administrative duties to underpin counselling and support services for clients (employers).

The ideal candidate will be a graduate psychologist or have strong clinical and administrative capabilities, with experience in referral processes and a solid understanding of

Qualifications

• A graduate psychologist is preferable for this role.
• Ideally familiar with on referral processes to DHBs and other relevant services.
• Sound clinical skills and an understanding of a range of evidence based therapeutic models.
• Strong Administration skills with attention to detail.

Responsibilities

• Assisting with and advising on clinical policies and processes in accordance with EAP & Occupational Health best practice, including supporting clinical and support staff in need of assistance with at‑risk clients when required.
• Administrative duties including information requests, critical incident reports, processing additional session requests, Ethics & Compliance reporting and client handover.
• Induction and clinical onboarding of contractors, and supporting the induction of new employed staff.
• Accurate processing of completed Nursing assessments within 24 hours of completion, and management of any follow-up required as a result of the assessments completed.
• Capturing all required information accurately to facilitate clinical reporting requirements including Pre-employment Reports, Annual Monitoring Reports, Client Reports and Referrals, Well Health Reports, Customer Activity Reports, and Ad-hoc Reports.

Skills

Strong Administration skills

Attention to detail

Organisational skills

Communication skills

Education

Graduate Psychologist (preferred)

Job description

Location: Auckland - CBD - Shortland Street

Job Category: Administration and Office

Job Description

Our Auckland CBD branch is looking for a Clinical Support Administrator to join the team on a fixed-term maternity cover from October 2026 to April 2027, working part-time hours.

The key purpose of the role is to assist with the administration of clinical processes which underpin the counselling and support services provided by EAP Services to our clients (employers).

If you’re organised, detail-focused and enjoy supporting a busy clinical team, we’d love to hear from you.

Main responsibilities

• Assisting with and advising on clinical policies and processes in accordance with EAP & Occupational Health best practice, includingsupporting clinical and support staff in need of assistance with at-risk clients when required
• Administrative duties including information requests, critical incident reports, processing additional session requests, Ethics & Compliance reporting and client handover
• Induction and clinical onboarding of contractors, and supporting the induction of new employed staff
• Accurate processing of completed Nursing assessments within 24 hours of completion, and management of any follow-up required as a result of the assessments completed
• Capturing all required information accurately to facilitate clinical reporting requirements including Pre-employment Reports, Annual Monitoring Reports, Client Reports and Referrals, Well Health Reports, Customer Activity Reports, and Ad-hoc Reports

The benefits of working with us

• Great team culture with regular social events, weekly treats, award schemes
• Well-being initiatives: annual eye exam, flu vaccination, access to EAP services

The ideal candidate

• A graduate psychologist is preferable for this role
• Ideally would be familiar with on referral processes to DHBs and other relevant services
• Sound clinical skills and an understanding of a range of evidence based therapeutic models
• Strong Administration skills with attention to detail

If you think you have the experience and can-do attitude to make it even bigger with an organisation that rewards your worth,

Please refer to job no 2617 in your cover letter when applying for this role.

If you have any questions, email [e-mail]

Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.