Clinical Support Administrator

Habit Health; Auckland; On-site; NZD 39,000 - 52,000; Part time

Benefits offered by this job

Professional development budget

Team social events

Well-being programs

Job summary

Habit Health in Auckland CBD is seeking a Clinical Support Administrator for a fixed-term maternity cover from October 2026 to April 2027. The role is part-time and supports a busy clinical team with administration of clinical processes underpinning counselling and support services for clients.

The ideal candidate is a graduate psychologist (preferable), with strong administration skills, attention to detail, and familiarity with referral processes to DHBs and other services.

Qualifications

• Graduate psychologist preferred
• Familiar with referrals to DHBs and related services
• Sound clinical skills and understanding of evidence-based therapies
• Strong administration skills with attention to detail

Responsibilities

• Assist with and advise on clinical policies and processes in line with best practice
• Handle administrative duties including information requests and reporting
• Induct and onboard contractors and new staff
• Process nursing assessments within 24 hours and coordinate follow-up
• Capture information for clinical reporting (Pre-employment, annual monitoring, client reports, referrals)

Skills

Administrative skills

Attention to detail

Organised

Education

Graduate psychologist preferable

Job description

Our Auckland CBD branch is looking for a Clinical Support Administrator to join the team on a fixed-term maternity cover from October 2026 to April 2027, working part-time hours. The key purpose of the role is to assist with the administration of clinical processes which underpin the counselling and support services provided by EAP Services to our clients (employers). If you’re organised, detail-focused and enjoy supporting a busy clinical team, we’d love to hear from you.

Main Responsibilities

• Assisting with and advising on clinical policies and processes in accordance with EAP & Occupational Health best practice, including supporting clinical and support staff in need of assistance with at-risk clients when required
• Administrative duties including information requests, critical incident reports, processing additional session requests, Ethics & Compliance reporting and client handover
• Induction and clinical onboarding of contractors, and supporting the induction of new employed staff
• Accurate processing of completed Nursing assessments within 24 hours of completion, and management of any follow-up required as a result of the assessments completed
• Capturing all required information accurately to facilitate clinical reporting requirements including Pre-employment Reports, Annual Monitoring Reports, Client Reports and Referrals, Well Health Reports, Customer Activity Reports, and Ad-hoc Reports

The Benefits Of Working With Us

• Annual budget set aside for professional development / study
• Great team culture with regular social events, weekly treats, award schemes
• Well-being initiatives: annual eye exam, flu vaccination, access to EAP services

The Ideal Candidate

• A graduate psychologist is preferable for this role
• Ideally would be familiar with on referral processes to DHBs and other relevant services
• Sound clinical skills and an understanding of a range of evidence based therapeutic models
• Strong Administration skills with attention to detail

If you have any questions, email [e-mail]

Confidentiality is assured.

Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.