Administrator | Ashburton Hospital

South Island - Canterbury Christchurch; Christchurch; On-site; NZD 52,000 - 66,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administrator for Ashburton Health Campus to provide broad administrative support in a busy healthcare setting. You will help with patient access, flow, and the safe delivery of acute assessment services, enabling clinical teams to focus on patient care.

The role requires excellent organisational skills, confidentiality, and a collaborative approach, with duties spanning correspondence, data entry, records, and meeting coordination in a

Qualifications

• Relevant administrative or customer service experience.
• Ability to work effectively under pressure and manage competing priorities.
• Experience using computer-based administrative systems and Microsoft Office.

Responsibilities

• Provide timely and reliable administrative support to managers, staff, and teams.
• Prepare and manage correspondence, reports, documents, forms, and administrative information.
• Manage phone calls, emails, enquiries, and communication with internal and external stakeholders.
• Maintain accurate electronic and physical records and filing systems.
• Coordinate meetings, appointments, clinics, events, and related arrangements.
• Monitor deadlines and follow-ups to ensure timely completion.

Skills

Administrative experience

Customer service

MS Office

Tools

Microsoft Office

Job description

• Ashburton - Ashburton Health Campus' AdministrationSupport

Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.

Are you organised, calm under pressure and passionate aboutproviding excellent service to patients and whānau?

We are looking for an experienced Administrator - to joinour team, providing efficient, accurate and patient-centred administrativesupport.

This is a busy and varied role where you will play animportant part in supporting timely patient access, effective patient flow andthe safe delivery of acute assessment services. Your administrative expertisewill help our clinical teams focus on what matters most - providing qualitycare to our patients.

As part of the Administration and Clerical Pay Equity Claimsettlement this role has beenmapped to National Band 4/Profile 4

For further information about the administration andclerical pay equity settlement please followthe link below:

As an Administrator - you will provide a broad administrative function within a busy and variedhealthcare environment, coordinating and delivering day-to-day administrativeprocesses and services to support the effective operation of the team and widerorganisation.

You will:

• Provide timely and reliable administrative support to managers,staff, and teams.
• Prepare and manage correspondence, reports, documents, forms, andother administrative information.
• Manage phone calls, emails, enquiries, and communication withinternal and external stakeholders.
• Maintain accurate and up-to-date electronic and physical records,databases, registers and filing systems.
• Complete data entry, reporting, document processing and routineadministrative checks accurately.
• Coordinate meetings, appointments, clinics, events, and relatedadministrative arrangements.
• Monitor deadlines, outstanding actions, follow-ups, and priorities,ensuring work is completed within agreed timeframes.
• Support day-to-day office operations, including supplies,resources, templates, and administrative systems.
• Handle confidential, personal, and sensitive information inaccordance with privacy and organisational requirements.
• Follow Health NZ policies, procedures, and relevant compliancerequirements.
• Identify and elevate administrative issues, risks, or disruptions appropriately.
• Identify and contribute to improvements in administrativeprocesses, systems, and efficiency.
• Support staff with administrative processes, training, onboarding,and general team requirements.
• Work collaboratively and professionally with colleagues, managers,patients, and other stakeholders.
• Demonstrate initiative, accuracy, reliability, discretion, and acommitment to quality service.

About you

You will be someone who enjoys working in a busy environmentand can remain calm, organised and professional when priorities change.

You will bring:

• Relevantadministrative or customer service experience.
• Theability to work effectively under pressure and manage competingpriorities.
• Experienceusing computer-based administrative systems and Microsoft Office.
• Strongorganisational, time management, problem-solving and attention-to-detailskills.
• Ahigh standard of written and verbal communication.
• Knowledgeof medical terminology, or the willingness and ability to develop thisknowledge.
• Astrong commitment to privacy, confidentiality and professional standards.
• Acollaborative approach, with the ability to work effectively as part of ateam.
• Self-management,accountability and a willingness to learn and grow.

It would be an advantage if you have:

• Previoushealth administration experience.
• Familiaritywith a public hospital environment and patient management systems.
• Experienceworking within a 24/7 or rotating roster.
• Anunderstanding of, and responsiveness to, people from diverse culturalbackgrounds.

This is an opportunity to be part of a team where youradministrative skills have a direct impact on patients and whānau.

Every day will be different. You will work alongside a rangeof clinical and administrative teams, helping ensure patients are registered,supported and directed to the right place at the right time.

If you are organised, approachable and thrive in a fast-paced environment, we would love to hear from you.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.

We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert

Job details

Job Reference:

Job Reference: PC4367362

Location:

South Island - Canterbury - Christchurch

Job type:

Expertise:

Non-Clinical - Administration - Administration