Client Experience & Dispatch Coordinator (3-Month FTC)

WineWorks; Maungakiekie-Tāmaki; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Fixed-term contract

Flexible hours

Supportive team

Job summary

WineWorks is seeking a proactive first contact for our Auckland warehouse team, handling despatch requirements, production details, and post-run invoicing while coordinating with Production and Warehouse teams. This busy role rewards relationship-building and problem solving, with close collaboration across Production and Warehouse teams.

Hours are 8:00am–4:30pm, Monday to Friday, on a 3‑month fixed-term contract. Right to work in NZ required; strong admin and IT skills preferred.

Qualifications

• Strong organisational and time management skills – able to juggle multiple tasks.
• Previous customer service, administration, or logistics experience (FMCG or production experience is a bonus).
• Excellent attention to detail and strong computer literacy.
• Must have the Legal Right to Work in New Zealand

Responsibilities

• Build strong relationships and follow up to ensure a great client experience.
• Coordinate dispatch requirements, liaising with internal teams to meet client needs.
• Track orders, resolve issues, and keep clients informed every step of the way.
• Maintain accurate records, systems, and invoicing.

Skills

Organisational skills

Time management

Customer service experience

Administration experience

Logistics experience

Attention to detail

Job description

WineWorks is seeking a proactive first contact for our Auckland warehouse team, handling despatch requirements, production details, and post-run invoicing while coordinating with Production and Warehouse teams. This busy role rewards relationship-building and problem solving, with close collaboration across Production and Warehouse teams.

Hours are 8:00am–4:30pm, Monday to Friday, on a 3‑month fixed-term contract. Right to work in NZ required; strong admin and IT skills preferred.