Claims Administrator – Logistics (12-Month FTC)

Team Global Express; Auckland; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Onsite first with flexibility

Job summary

Team Global Express in Auckland, New Zealand, is seeking a Claims Administrator for a 12-month fixed-term contract. You will process claims, manage documentation, and liaise with customers, drivers, and internal teams to resolve issues promptly.

The role requires strong administrative and organisational skills, excellent written and verbal communication, and the ability to juggle multiple tasks to meet deadlines.

Qualifications

• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Ability to manage multiple tasks and meet deadlines.
• Experience in logistics or claims handling is advantageous.
• Proficiency in Microsoft Office and internal systems.

Responsibilities

• Process and track claims documentation with accuracy and efficiency.
• Communicate with customers, drivers, and internal teams to gather required information.
• Assist in identifying freight discrepancies and damage endorsements.
• Support recovery actions and maintain compliance with company policies.
• Contribute to continuous improvement initiatives within the claims process.

Skills

Administrative skills

Organisational skills

Communication

Tools

Microsoft Office

Job description

Team Global Express in Auckland, New Zealand, is seeking a Claims Administrator for a 12-month fixed-term contract. You will process claims, manage documentation, and liaise with customers, drivers, and internal teams to resolve issues promptly.

The role requires strong administrative and organisational skills, excellent written and verbal communication, and the ability to juggle multiple tasks to meet deadlines.