Logistics Claims Specialist (12-Month FTC)

NZ National Networks Limited; Auckland; On-site; NZD 52,000 - 64,000; Full time

Benefits offered by this job

Alcohol and Drug Free Workplace

Onsite first but flexible when needed

Job summary

Team Global Express is hiring a Claims Administrator for a 12-month fixed term contract in New Zealand. You will process claims, manage documentation, and liaise with customers, drivers and internal teams to ensure timely resolution.

You will work with a Claims Team Leader and contribute to process improvements while upholding safety and compliance standards within a multinational transport and logistics environment.

Qualifications

• You’re organised, proactive, and take pride in getting the details right.
• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Ability to manage multiple tasks and meet deadlines.
• Experience in logistics or claims handling is advantageous.
• Proficiency in Microsoft Office and internal systems.

Responsibilities

• Process and track claims documentation with accuracy and efficiency.
• Communicate with customers, drivers, and internal teams to gather required information.
• Assist in identifying freight discrepancies and damage endorsements.
• Support recovery actions and maintain compliance with company policies.
• Contribute to continuous improvement initiatives within the claims process.

Job description

Team Global Express is hiring a Claims Administrator for a 12-month fixed term contract in New Zealand. You will process claims, manage documentation, and liaise with customers, drivers and internal teams to ensure timely resolution.

You will work with a Claims Team Leader and contribute to process improvements while upholding safety and compliance standards within a multinational transport and logistics environment.