Checkout Supervisor- New World Startford

Foodstuffs North Island; Whanganui; On-site; NZD 48,000 - 56,000; Full time

Job summary

New World Stratford is seeking a Checkout Supervisor to lead our front-end team and ensure smooth customer flow. You will support the Checkout Manager in daily department operations and help maintain high service standards across busy periods.

Key qualities include being outgoing, reliable and able to communicate clearly with diverse customers. Applicants must have the right to work in New Zealand and a willingness to obtain a Duty Manager certificate if needed.

Qualifications

• Previous checkout supervisory experience or similar team leadership role.
• Strong customer-service orientation and communication skills.
• Ability to manage a busy front-end environment and maintain high standards.

Responsibilities

• Lead the Checkout team in day-to-day operations.
• Oversee opening and closing of the Checkout department as required.
• Support the team to deliver efficient, friendly customer service.

Skills

Outgoing personality

Customer service

Leadership

Team supervision

Job description

Checkout Supervisor- New World Startford

New World Stratford is seeking an experienced and motivated Checkout Supervisor to help lead our front-end checkout operations. This is a key supervisory role responsible for ensuring efficient customer flow, high service standards, and a positive team environment. The successful applicant will support the Checkout Manager in the day-to-day management of the department and its people.

Key Responsibilities

• Working with the Checkout Manager and other Supervisors to lead the Checkout team.
• Working with the Checkout Manager to oversee the day-to-day operations of the Checkout department.
• Performing a variety of tasks, which may include checkout operating, managing Self-Checkout, packing, cleaning, and trolley collection and Lotto operation.
• Taking sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required.
• Supporting the team to provide excellent customer service and maintain a positive shopping experience for all customers.
• Ensuring checkout operations run efficiently and smoothly during busy periods.
  

Skills and Experience

The successful applicant will be:

• Outgoing, friendly and approachable.
• Able to relate well to people from all backgrounds.
• Committed to maintaining high standards of presentation.
• Honest, reliable and hard-working, with an excellent work ethic.
• Physically fit, as the role involves being on your feet and moving between checkouts throughout the day.
• Customer-service driven, with a genuine desire to help customers.
• A clear and confident communicator.
• Able to work well under pressure in a busy retail environment.
• Highly organised, with the ability to prioritise tasks effectively.
• Experienced in retail, preferably in a position involving responsibility or team supervision.
• Hold a current Duty Managers certificate or have the ability and willingness to obtain one.

If you are a motivated, customer-focused person who enjoys working with people and is ready to take on a leadership role, we would love to hear from you!

Applicants must have the legal right to work in New Zealand.