Checkout Manager

Foodstuffs South Island; Canterbury; On-site; NZD 54,000 - 75,000; Full time

Job summary

Foodstuffs South Island is seeking a Checkout Manager to lead a busy checkout team and ensure smooth store operations in Canterbury. You will manage the team, handle timesheets and rosters, and drive excellent customer service including lotto, packing and supervision at the tills.

The role requires hands-on leadership, clear communication, reliability and the ability to work weekends and public holidays during peak periods. A liquor duty manager certificate is preferable.

Qualifications

• Experience leading a busy checkout team in a retail environment.
• Strong communication and interpersonal skills.
• Physically capable of standing and supervising for long periods.
• Flexible availability for weekends and holidays.

Responsibilities

• Oversee day-to-day checkout team operations and performance.
• Prepare timesheets and rosters for staff coverage.
• Deliver high-quality customer service including lotto and packing.
• Lead from the front to set high standards and resolve issues.

Skills

Checkout management

Team leadership

Operations coordination

Customer service

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you passionate about customer service? Do you have awesome managerial experience? Can you support and inspire a busy team and have excellent communication skills?

We are seeking a Checkout Manager extraordinaire!

The role will involve the following:

• Managing, organising and supporting our checkout team
• Admin tasks such as timesheets and rosters
• Customer services including lotto, checkout operating, packing and supervising
• Overseeing the successful operations of our checkout team

Please note: Our busiest times are long weekends/public holidays, summer holidays and our team members are required to work through these periods.

The person we are looking for will have the following attributes:

• Have a passion for giving excellent customer service and going the extra mile for our customers
• Be able to ‘lead from the front’ and set high standards for the team
• Be able to work well in a team and also be self-managing
• Must be able to show initiative, be honest and reliable
• Must have a positive outlook and a ‘can-do’ attitude
• Have great problem-solving skills and attention to detail
• You must also be physically fit as it involves being on your feet all day
• A liquor duty manager certificate is preferable

This role is 40 hours per week and involves working one day in the weekend and some evening work.

Overseas applicants must hold New Zealand citizenship, New Zealand Permanent Residency or a Valid New Zealand Work Permit.