Catering Operations Coordinator

Placements24; Queenstown; Hybrid; NZD 25,000 - 38,000; Full time

Benefits offered by this job

Hybrid work arrangement

Opportunity to gain experience in both

Professional development support

Job summary

Placements24 in Queenstown is seeking a Catering Operations Coordinator to manage event planning, on-site coordination and remote administration for a busy catering business.

You will work in a hybrid setup, coordinating with clients, kitchen staff, venues and suppliers to deliver seamless events, while maintaining hygiene and safety standards.

Qualifications

• Minimum 3 years in event coordination, hospitality, or similar admin role.
• Strong organizational and multitasking abilities with high attention to detail.
• Excellent communication and interpersonal skills for client and team interaction.
• Proficient in MS Office and familiar with catering/event software.
• Able to work in hybrid model, remote and on-site tasks.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist in planning and coordinating all catering events and logistics.
• Be the point of contact for clients, addressing queries.
• Coordinate with kitchen to ensure timely food prep and dispatch.
• Liaise with venues and suppliers for setup and delivery schedules.
• Manage contracts, invoices, and guest counts.
• Support on-site event setup and ensure high service levels.
• Maintain inventory records of catering supplies.
• Ensure health, safety and hygiene standards compliance.
• Communicate effectively with team for seamless events.
• Schedule and report using on-site and remote tools.
• Handle client feedback and resolve issues.

Skills

Event coordination

Hospitality

Administrative skills

MS Office

Communication skills

Tools

Event management software

Job description

About the Role

Our client, a respected catering business operating in the Queenstown, Eastern Cape, ZA area, is seeking a diligent and organized Catering Operations Coordinator. This role operates on a hybrid basis, involving both on-site coordination and remote administrative duties. You will be responsible for assisting in the planning, organization, and execution of catering events, ensuring smooth operations from start to finish. This includes managing event logistics, communicating with clients and staff, coordinating deliveries, and supporting the overall operational flow. The ideal candidate will possess strong organizational skills, a keen eye for detail, excellent communication abilities, and a passion for the hospitality industry. This position is perfect for an individual who is proactive, a problem-solver, and capable of managing multiple tasks efficiently in a dynamic environment.

Key Responsibilities

• Assist in the planning and coordination of all catering events, ensuring all logistical details are addressed.


• Serve as a point of contact for clients, providing information and addressing queries regarding their events.


• Coordinate with the kitchen team to ensure timely preparation and dispatch of food orders.


• Liaise with venue staff and suppliers to confirm setup requirements and delivery schedules.


• Manage event documentation, including contracts, invoices, and guest counts.


• Support on-site event setup and execution as required, ensuring a high level of service.


• Maintain inventory records for catering supplies and equipment.


• Ensure compliance with health, safety, and hygiene standards.


• Communicate effectively with all team members to ensure seamless event execution.


• Perform administrative tasks, including scheduling and reporting, using both on-site and remote tools.


• Handle client feedback and assist in resolving any issues that may arise.

Requirements

• A minimum of 3 years of experience in event coordination, hospitality, or a similar administrative role.


• Strong organizational and multitasking abilities with excellent attention to detail.


• Good communication and interpersonal skills, with the ability to interact professionally with clients and staff.


• Proficiency in MS Office Suite and familiarity with event management or catering software.


• Ability to work effectively in a hybrid model, managing tasks both remotely and on-site.


• Flexibility to work flexible hours, including occasional evenings and weekends as needed.


• Proactive attitude and a willingness to learn and take on new responsibilities.


• Knowledge of health and safety regulations in a food service environment is a plus.


• Must be legally authorized to work in South Africa and reside in or near Queenstown, Eastern Cape, ZA.

Benefits

• An annual salary of R .


• Hybrid work arrangement providing flexibility and diverse work experiences.


• Opportunity to gain valuable experience in event and catering operations.


• Work with a friendly and dedicated team in the Eastern Cape.


• Support for professional development and learning.