Remote Catering Operations Coordinator

Placements24; Queenstown; Hybrid; NZD 60,000 - 85,000; Full time

Job summary

Placements24 is seeking a highly organized Remote Catering Operations Coordinator to manage nationwide catering logistics, coordinating between clients, kitchen teams, and delivery personnel in a fully remote role. You will track orders, confirm details, and troubleshoot issues using digital tools, ensuring smooth event execution and high client satisfaction across the country.

Ideal candidates have strong communication, exceptional multitasking, and hands-on experience with virtual

Qualifications

• Experience in catering operations or event coordination.
• Remote-capable with strong organizational skills.
• Familiar with Zoom, Slack, Asana, Trello.
• Excellent written and verbal communication.

Responsibilities

• Coordinate all logistical elements for catering events, including scheduling, resource allocation, and delivery coordination.
• Serve as primary point of contact for clients via digital channels.
• Liaise with culinary teams to ensure menu accuracy and timelines.
• Manage event details in the company's CRM and project management systems.
• Identify and resolve operational challenges to ensure seamless remote execution.
• Track event progress, gather feedback, and drive process improvements.

Skills

Catering operations

Event coordination

Remote work

Organizational skills

Communication

Project management tools

CRM familiarity

Time management

Tools

Zoom

Slack

Asana

Trello

Job description

About the Role

Our client is seeking a highly organized and communicative Remote Catering Operations Coordinator to manage logistical aspects of their catering services nationwide. This fully remote position is critical for ensuring the smooth planning and execution of events by coordinating between clients, kitchen teams, and delivery personnel, all managed digitally. You will leverage communication tools and project management software to track orders, confirm details, and troubleshoot potential issues before they impact service. The ideal candidate thrives in a remote setting, possesses exceptional organizational skills, and has a deep understanding of catering operations, client relations, and logistical planning.

Key Responsibilities

• Coordinate all logistical elements for catering events, including scheduling, resource allocation, and delivery coordination.
• Serve as the primary point of contact for clients regarding event details, modifications, and confirmations via digital channels.
• Liaise effectively with culinary teams to ensure menu accuracy, preparation timelines, and quality control.
• Manage and update event information in the company's CRM and project management systems.
• Proactively identify and resolve potential operational challenges, ensuring seamless event execution remotely.
• Track event progress, gather feedback post-event, and contribute to process improvement initiatives.

Requirements

• Proven experience in catering operations, event coordination, or a similar logistical role, preferably in a remote capacity.
• Exceptional organizational and multitasking skills with a keen attention to detail.
• Proficiency in using virtual communication tools (e.g., Zoom, Slack) and project management software (e.g., Asana, Trello).
• Strong written and verbal communication skills for effective client and team interaction.
• Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
• A proactive approach to problem-solving and a commitment to client satisfaction.

Benefits

• Competitive salary and comprehensive remote work benefits package.
• The flexibility of working entirely from home, with the ability to set your own work environment.
• Opportunities for professional growth and development in a digitally focused catering business.
• Contribution to a forward-thinking company leveraging technology in the hospitality sector.
• Access to online training resources and team collaboration platforms.