Care Coordination Specialist

JobAdder Operations Pty; Christchurch; On-site; NZD 48,000 - 64,000; Full time

Benefits offered by this job

Ongoing training

Spark mobile plan

Team-focused culture

Job summary

Access Community Health | Uru Ātea is seeking a proactive Care Coordinator to join our regional team in Canterbury. In this fast-paced role you will be the vital link between clients and Support Workers, coordinating rosters and ensuring high-quality, timely care so people can live safely and independently at home.

This six-month fixed-term position involves scheduling, matching workers to client needs based on skills and availability, and clear communication with clients, whānau, and staff.

Qualifications

• Strong communication and relationship-building skills.
• Excellent organisation, time-management, and ability to stay calm.
• Solutions-focused with problem-solving and critical-thinking abilities.
• Proficient with Microsoft Office and general PC skills.
• Experience in scheduling, coordination, customer service, or health preferred.
• Knowledge of home-care, disability, health, or aged-care services is an advantage.

Responsibilities

• Coordinate and adjust daily client rosters to ensure safe, timely care
• Match Support Workers to clients based on skills and availability
• Communicate clearly with clients, whānau, and Support Workers
• Respond to queries professionally and manage low-level concerns
• Maintain accurate records and follow privacy and organisational procedures
• Escalate risks or safety issues to the Team Leader when required

Skills

Communication

Organisational skills

Time management

Problem solving

Computer skills

Scheduling

Customer service

Health knowledge

Tools

Microsoft Office

Job description

Access Community Health | Uru Ātea is seeking a proactive Care Coordinator to join our regional team in Canterbury. In this fast-paced role you will be the vital link between clients and Support Workers, coordinating rosters and ensuring high-quality, timely care so people can live safely and independently at home.

This six-month fixed-term position involves scheduling, matching workers to client needs based on skills and availability, and clear communication with clients, whānau, and staff.