Campus Estates Service Desk Administrator (Fixed Term)

Massey University - Te Kunenga ki Pūrehuroa; Wellington; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

UniSaver superannuation contribution

University holidays

Healthcare discounts

Job summary

Massey University is seeking an Estates Service Desk Administrator to join the Estates Management team at the Pukeahu Campus in Wellington. This fixed-term position up to 12 months supports front-line service, room bookings, access control, invoice processing and contractor management, contributing to a high-quality campus experience for staff, students and visitors.

The role requires strong customer service skills, administration experience, and a NZ Class 1 driver license, with salary in the

Qualifications

• Three years' experience in an administration, customer service, facilities, operations or similar environment.

Responsibilities

• Provide exceptional customer service and respond to facilities and campus-related enquiries.
• Coordinate service requests relating to maintenance, security, cleaning, parking and campus operations.
• Support the administration of access cards, keys, parking permits and room bookings.
• Process invoices and maintain accurate financial and operational records.
• Coordinate contractor inductions and site access requirements.
• Provide administrative and meeting support to the Estates Management team.
• Maintain information systems and ensure records are accurate and up to date.

Skills

Customer service

Administration

Facilities operations

Office software

Tools

Microsoft Office

Job description

Massey University is seeking an Estates Service Desk Administrator to join the Estates Management team at the Pukeahu Campus in Wellington. This fixed-term position up to 12 months supports front-line service, room bookings, access control, invoice processing and contractor management, contributing to a high-quality campus experience for staff, students and visitors.

The role requires strong customer service skills, administration experience, and a NZ Class 1 driver license, with salary in the