Café Manager — Lead Team, Elevate Customer Experience

Mitre 10; Auckland; Hybrid; NZD 52,000 - 68,000; Full time

Job summary

Mitre 10 MEGA Mt Wellington in Auckland is seeking a Café Manager to lead our Columbus Café team on-site. This permanent full-time role (minimum 37.5 hours per week) focuses on delivering an exceptional in-store experience.

You will manage cafe operations, mentor a small team, and apply marketing and franchise knowledge to drive sales and guest satisfaction. Strong leadership, time management, and customer service are essential.

Qualifications

• Experience in a similar role within hospitality, retail, or related industry.
• Management experience running a café and leading a small team.
• Knowledge of Marketing and Franchise systems is advantageous.
• Strong time management and leadership with delegation and prioritisation.
• Proven customer service skills delivering a positive in-store experience.
• Self-motivated, initiative, and self-managing.

Skills

Management

Customer Service

Leadership

Marketing

Franchise Systems

Job description

Mitre 10 MEGA Mt Wellington in Auckland is seeking a Café Manager to lead our Columbus Café team on-site. This permanent full-time role (minimum 37.5 hours per week) focuses on delivering an exceptional in-store experience.

You will manage cafe operations, mentor a small team, and apply marketing and franchise knowledge to drive sales and guest satisfaction. Strong leadership, time management, and customer service are essential.