Café Manager — Lead Growth, Service & Team

Mitre 10; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package

Incentive bonus

Generous staff discounts

Career development opportunities

Job summary

Columbus Coffee New Lynn at Mitre 10 MEGA New Lynn is seeking an outstanding Café Manager to take ownership of the café and drive its next stage of growth. This hands-on leadership role oversees day-to-day operations, sets high standards, develops the team of 8+ staff, and focuses on quality, customer experience and profitability within a busy hospitality environment.

You'll work closely with the ownership group and leverage the support of a kiwi-owned business to shape strategy, manage

Qualifications

• Proven experience managing a busy café, hospitality venue or food service operation.

Responsibilities

• Drive an exceptional customer experience and maintain outstanding service standards.
• Oversee all front and back of house operations.
• Manage labour costs, rosters and productivity to achieve business goals.
• Maintain high standards of food quality, presentation and cleanliness.
• Manage stock control, ordering and supplier relationships.
• Ensure compliance with Food Control Plan, Health & Safety and company procedures.
• Analyse business performance and implement initiatives to grow sales and profitability.
• Create a positive, engaged and accountable team culture.

Skills

Leadership

Hospitality management

Sales growth

Profitability

Customer experience

Rostering

Stock management

Food safety

Regulatory compliance

Team motivation

Job description

Columbus Coffee New Lynn at Mitre 10 MEGA New Lynn is seeking an outstanding Café Manager to take ownership of the café and drive its next stage of growth. This hands-on leadership role oversees day-to-day operations, sets high standards, develops the team of 8+ staff, and focuses on quality, customer experience and profitability within a busy hospitality environment.

You'll work closely with the ownership group and leverage the support of a kiwi-owned business to shape strategy, manage