Café Manager | Columbus Coffee New Lynn

Mitre 10; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package

Incentive bonus

Generous staff discounts

Career development opportunities

Job summary

Columbus Coffee New Lynn at Mitre 10 MEGA New Lynn is seeking an outstanding Café Manager to take ownership of the café and drive its next stage of growth. This hands-on leadership role oversees day-to-day operations, sets high standards, develops the team of 8+ staff, and focuses on quality, customer experience and profitability within a busy hospitality environment.

You'll work closely with the ownership group and leverage the support of a kiwi-owned business to shape strategy, manage

Qualifications

• Proven experience managing a busy café, hospitality venue or food service operation.

Responsibilities

• Drive an exceptional customer experience and maintain outstanding service standards.
• Oversee all front and back of house operations.
• Manage labour costs, rosters and productivity to achieve business goals.
• Maintain high standards of food quality, presentation and cleanliness.
• Manage stock control, ordering and supplier relationships.
• Ensure compliance with Food Control Plan, Health & Safety and company procedures.
• Analyse business performance and implement initiatives to grow sales and profitability.
• Create a positive, engaged and accountable team culture.

Skills

Leadership

Hospitality management

Sales growth

Profitability

Customer experience

Rostering

Stock management

Food safety

Regulatory compliance

Team motivation

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Columbus Coffee New Lynnis located within the Garden Centre at Mitre 10 MEGA New Lynn and is proudlyowned and operated by Riviera Hardware Holdings, the largest group within theMitre 10 network.

Our group operates Mitre10 and Mitre 10 MEGA stores, along with Columbus Coffee cafés across Albany,New Lynn, Warkworth and Silverdale.

As one of New Zealand'smost recognised café brands, Columbus Coffee is known for quality food andcoffee, welcoming service, and a loyal customer following. Our New Lynn café isa busy, family-friendly destination featuring an indoor playground and a strongbase of repeat customers.

We're now looking for anoutstanding Café Manager to take ownership of the café and help drive it to itsnext stage of success.

About the job

This is a hands-onleadership role with full responsibility for the day-to-day performance of thecafé. You'll lead from the front, set high standards, and create an environmentwhere both customers and team members enjoy coming to work.

Beyond ensuring smoothdaily operations, you'll bring the energy, leadership and commercial focusneeded to grow the business. You'll identify opportunities to improve quality,increase customer loyalty, develop your team, and drive revenue and profitability.

Working closely with thewider business, you'll have genuine ownership of café performance and theopportunity to make a meaningful impact on both customer experience andcommercial results.

Key responsibilities:

• Drivean exceptional customer experience and maintain outstanding servicestandards.
• Overseeall front and back of house operations.
• Managelabour costs, rosters and productivity to achieve business goals.
• Maintainhigh standards of food quality, presentation and cleanliness.
• Managestock control, ordering and supplier relationships.
• Ensurecompliance with Food Control Plan, Health & Safety and companyprocedures.
• Analysebusiness performance and implement initiatives to grow sales andprofitability.
• Createa positive, engaged and accountable team culture.

What You'll Bring

• Provenexperience managing a busy café, hospitality venue or food serviceoperation.
• Strongleadership capability, with experience leading, developing and motivatingteams of 8+ staff.
• Demonstratedsuccess growing sales, improving profitability and delivering strongcommercial outcomes.
• Apassion for hospitality and a commitment to creating exceptional customerexperiences.
• Strongoperational skills across rostering, stock management, systems andsupplier relationships.
• Soundunderstanding of Food Control Plans, Health & Safety requirements andregulatory compliance.
• Aproactive, solutions-focused approach with the confidence to takeownership and make things happen.
• Theability to balance quality, service and commercial performance in afast-paced environment.
• Franchiseexperience would be advantageous.
• Competitivesalary package plus incentive bonus.
• Genuineownership and autonomy to influence café performance.
• Theopportunity to shape the future direction of an established café withsignificant growth potential.
• Supportfrom an experienced and successful ownership group that values initiativeand innovation.
• Generousstaff discounts across Columbus Coffee and Mitre 10 stores.
• Careerdevelopment opportunities within a large and growing Kiwi-owned business.
• Thechance to make a visible impact and be recognised for your success.

If you're a passionatehospitality leader who enjoys building great teams, delivering exceptionalcustomer experiences and driving commercial success, we'd love to hear fromyou.

This is an excitingopportunity to take ownership of a well-established café, build on its strongfoundations, and help shape its next phase of growth.