Business Support Administrator

Deloitte NZ; Wellington; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Flexible ways of working

Ongoing learning and career growth

Support for professional development

Wellbeing initiatives

Leave and community opportunities

Inclusive culture

Job summary

Deloitte NZ in Wellington is seeking a Business Support Administrator to join the national administration team, focusing on delivering exceptional client services.

You will handle a broad range of admin tasks, maintain CRM and accounting data, assist with onboarding, and support the Tax Agency and Inland Revenue liaison activities. This role offers flexible working with a values-led culture and ongoing development opportunities.

Qualifications

• 1+ years' experience in an administrative role in a corporate/professional services environment.
• Exceptional organisation skills with acute attention to detail and accuracy.
• Ability to prioritise and communicate task status clearly when requests come from multiple channels.
• Demonstrates initiative, uses judgment, and seeks support as needed.
• Confidentiality, discretion and personal sensitivity across the role.
• Willingness to learn new systems and processes; IT proficient and comfortable with AI tools (CoPilot).
• Proficiency across Microsoft Office tools including Excel, Word, and PowerPoint.

Responsibilities

• Maintain data in CRM and accounting systems (Jupiter/Salesforce, SWIFT, Taxlab).
• Follow onboarding processes for staff and clients and set up in systems.
• Administer Tax Agency and liaise with Inland Revenue as appropriate.
• Handle correspondence and inquiries and respond accordingly.
• Administer the Xero practice.
• CAS360 administration for NZ Companies Office and Annual Return.
• Provide back-up administrative support firmwide when required.

Skills

Administrative experience

Microsoft Office

Excel

Word

PowerPoint

IT proficiency

CoPilot / AI tools

Tools

Jupiter (Salesforce)

SWIFT

Taxlab

Xero

CAS360

Job description

• Department: Enabling Areas | Office Administration

Company Description

You’lljoin our Tax & Business Advisory team in Wellington,whereyou’ll be an integral part of our national administration team that ensures we deliver exceptional client services.

Here,you’lldo meaningful work with talented people while building a career shaped around yourambitions.As New Zealand's leading professional services firm, we combine localexpertisewith global capability to create impact that matters for our clients,communitiesand country.

We invest in our people through learning,developmentand professional growth opportunities, while offering flexibility and wellbeing support to help you thrive both professionally and personally. No matter your career stage,you'llbe part of a values-led organisation committed to inclusion, innovation and making an impact that matters.

• Flexible ways of working
• Ongoing learning,developmentand career progression
• Support for professional qualifications and certifications
• Wellbeing initiatives and employee support programmes
• Additionalleave and community impact opportunities
• An inclusive and collaborative culture where you can be yourself

Job Description

The impactyou’llmake:

As aBusiness Support Administrator you willbe responsible for a broad range of administration tasks, including, but not limited to:

• Maintenance of data in our internal customer relationship management and accounting systems, which includes Jupiter (Salesforce), SWIFT and Taxlab.
• Following best practice processes to ensure the seamless onboarding of staff and clients, their set up in our systems and ongoing maintenance.
• Administration of our Tax Agency including its maintenance and liaising with Inland Revenue on behalf of the teams where appropriate.
• Dealing proactively with correspondence and enquiries and responding as appropriate.
• Administration of our Xero practice.
• NZ Companies Office and Annual Return administration using CAS360.
• Provision of back up administrative support firmwide where required.

Qualifications

Yourexpertise:

Bring your professional, personable character and administrative experience and see what impact you can make. With requests coming in from multiple channels the ability to prioritise and communicate the status of tasks is essential. You will be able to complete routine tasks with appropriate guidance, use judgement to address straightforward issues and seek support when needed. High attention to detail and accuracy, aptitude and a proactive get-it-done attitude is a must in this role.

You’llalso have:

• 1+ years experience in an administrative role with a professional yet personable character – ideally in a corporate/professional services environment.
• Exceptional organisation skillswith acute attention to detail and accuracy.
• The ability to demonstrate initiative and be able to react proactively and positively to change.
• The understanding to exercise confidentiality, discretion and personal sensitivity in all aspects of the role.
• A willingness and aptitude to learn new systems and processes.
• IT proficiency and be comfortable with new technology using CoPilot and other approved AI tools.
• Proficiency across Microsoft Office tools including Excel, Word, and PowerPoint.

You will be joining a supportive national team that values accuracy, responsiveness and continuous improvement. The role provides scope to build your administration capability, gain exposure to specialist systems and take on broader responsibilities while providing exceptional customer service to both internal and external people.

Additional Information

Making an impact that matters, together:

Our shared values are at the heart of everything we do. Living these values is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity tothrive,grow andmake an impact that matters.

To be considered for this role, you must be legallyentitledto work in New Zealand. Visa sponsorship is not available for this position.

Join us. But be you. At Deloitte,you’lldo more than just join something,you’lladd something.You’vefound a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make?.

This advert will close on 4/10/26. We will respond to all applications within one week of the closing date.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply