Administrative Operations Specialist — Flexible & Growth

Deloitte NZ; Wellington; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Flexible ways of working

Ongoing learning and career growth

Support for professional development

Wellbeing initiatives

Leave and community opportunities

Inclusive culture

Job summary

Deloitte NZ in Wellington is seeking a Business Support Administrator to join the national administration team, focusing on delivering exceptional client services.

You will handle a broad range of admin tasks, maintain CRM and accounting data, assist with onboarding, and support the Tax Agency and Inland Revenue liaison activities. This role offers flexible working with a values-led culture and ongoing development opportunities.

Qualifications

• 1+ years' experience in an administrative role in a corporate/professional services environment.
• Exceptional organisation skills with acute attention to detail and accuracy.
• Ability to prioritise and communicate task status clearly when requests come from multiple channels.
• Demonstrates initiative, uses judgment, and seeks support as needed.
• Confidentiality, discretion and personal sensitivity across the role.
• Willingness to learn new systems and processes; IT proficient and comfortable with AI tools (CoPilot).
• Proficiency across Microsoft Office tools including Excel, Word, and PowerPoint.

Responsibilities

• Maintain data in CRM and accounting systems (Jupiter/Salesforce, SWIFT, Taxlab).
• Follow onboarding processes for staff and clients and set up in systems.
• Administer Tax Agency and liaise with Inland Revenue as appropriate.
• Handle correspondence and inquiries and respond accordingly.
• Administer the Xero practice.
• CAS360 administration for NZ Companies Office and Annual Return.
• Provide back-up administrative support firmwide when required.

Skills

Administrative experience

Microsoft Office

Excel

Word

PowerPoint

IT proficiency

CoPilot / AI tools

Tools

Jupiter (Salesforce)

SWIFT

Taxlab

Xero

CAS360

Job description

Deloitte NZ in Wellington is seeking a Business Support Administrator to join the national administration team, focusing on delivering exceptional client services.

You will handle a broad range of admin tasks, maintain CRM and accounting data, assist with onboarding, and support the Tax Agency and Inland Revenue liaison activities. This role offers flexible working with a values-led culture and ongoing development opportunities.