Business Support Administrator

Syft Technologies; Christchurch; Hybrid; NZD 50,000 - 70,000; Full time

Job summary

The Christchurch Call Foundation is seeking a proactive Business Support Administrator to join the Engagement department. This role supports Wellington-based leads, helps turn priorities into practical action, and coordinates a variety of admin tasks.

You will juggle reports, onboarding support, events coordination, IT tickets, and financial tasks in Xero, ensuring deadlines are met and processes stay efficient across the team.

Responsibilities

• Providing day-to-day business support, keeping priorities, actions, scheduled activities and deadlines moving.
• Coordinating internal communications and events, while seeking simpler, more efficient ways of doing things.
• Coordinating practical IT support, tracking and following up tickets, equipment, and recurring tech issues.
• Handling day-to-day financial administration, including accounts payable and receivable processing in Xero.
• Monitor, track and prepare business reports for communications, IT, finance.

Tools

Xero

Microsoft Office

Teams

SharePoint

Job description

Business Support Administrator

Department: Engagement

Employment Type: Full Time

Location: The Christchurch Call 1

Description

Are you a high-energy, organised, get-things-done kind of person who loves variety and making things happen?

The Christchurch Call Foundation is looking for a Business Support Administrator who can juggle multiple priorities, bring great energy to the team and genuinely gets satisfaction from ticking things off and seeing things through.

About the Christchurch Call Foundation

The Christchurch Call Foundation is an independent non-profit supporting a global community of governments, technology platforms, civil society partners committed to working together to eliminate terrorist and violent extremist content online. Our globally distributed team works across complex issues and relies on strong business support to help them deliver effectively and professionally.

About the role

This role supports our Wellington-based Business Operations, Finance and Communications Leads help turn priorities into practical action, and contributes to a positive, well-supported organisation

Each day in your role will look different. One day you might draft a report on the impact of our external communications, the next day help with recruitment and onboarding, organise a team initiative, track down tickets with an external IT provider, or help get ready for a quality audit. One thing is for sure, you’ll quickly become the go-to person to make sure important actions get done, including:

• Providing day-to-day business support, keeping priorities, actions, scheduled activities and deadlines moving
• Supporting internal communications, team events, while always looking for better, simpler and more efficient ways of doing things
• Coordinating practical IT support, including tracking and following up tickets, equipment, and identifying recurring technology issues.
• Handling day-to-day financial administration, including accounts payable and receivable processing in Xero.
• Monitor, track and prepare business reports for communications, IT, finance.

About you

We do not expect one person to bring every skill listed in the position description – but you may be a unicorn. Even if you don’t tick all the boxes, we are interested in someone who:

• Brings positive energy, enjoys working at pace and genuinely loves solving problems and getting things done
• Takes ownership, shows initiative and follows through without needing to be chased
• Is highly organised, detail-focused and confident juggling multiple priorities
• Communicates well, builds relationships easily and enjoys working with different people and teams
• Handles information with care and discretion
• Has a willingness to learn and the judgement to know when to seek guidance
• Works well both independently and collaboratively, shares information to help others stay coordinated, and is comfortable supporting colleagues to use agreed systems and processes.

You’ll be confident using Microsoft Office and collaboration tools such as Teams and SharePoint and Xero. You’re not afraid to pick up or figure out new tools.

Experience in communications, supporting event management or basic IT support would be helpful in this role.

We are also open to hearing from people who would like to work part-time.

What we offer

You will join a values-led nonprofit organisation working on important global issues with a collaborative and practical team.

• The chance to play a practical part in work that matters.
• The opportunity to grow and take on more responsibility.
• A broad and varied role, offering exposure to a global non-profit organisation.