Business Performance Manager - Laser

Belron; New Zealand; On-site; NZD 120,000 - 170,000; Full time

Benefits offered by this job

Global opportunities

Career development

Flexible working opportunities

Wellness program

Rewards program

Wellbeing fund

Birthday leave

Parental leave support

Community volunteering

Job summary

Belron New Zealand is seeking a Business Performance Manager to support a portfolio of Members with practical insights to grow their businesses. You will partner with Members, suppliers and networks to drive performance, onboarding and succession planning within a relationship-led role.

You will leverage your commercial and financial acumen, Excel proficiency and CRM familiarity to influence improvements and strategic planning across the Laser network in Auckland and regional offices.

Qualifications

• 7+ years’ experience in business performance or similar commercial role (5+ years in sales/BD).
• Strong commercial and financial acumen, with experience in planning and financial analysis.
• Proven ability to build and influence relationships with stakeholders.
• Excellent Excel and Microsoft Office proficiency; CRM experience advantageous.
• Organised, with the ability to manage competing priorities autonomously.
• Strong written and verbal communication with diverse stakeholders.
• Knowledge of marketing, business planning, trade operations and financial analysis.
• NZ driver’s license and right to work in New Zealand.

Responsibilities

• Provide practical insights and guidance to help Members grow their businesses.
• Support business planning and continuous improvement across the Laser network.
• Build relationships with Members, suppliers and industry networks.
• Support onboarding, succession and exit planning.
• Influence decisions through business analysis and market insights.

Skills

Business acumen

Relationship management

Excel

Stakeholder engagement

Financial analysis

Forecasting

CRM familiarity

Tools

CRM systems

Microsoft Office

Job description

About the role - Business Performance Manager at Laser

We’re looking for an experienced and commercially minded Business Performance Manager to join our Laser team. This role works closely with a portfolio of Members, providing practical insights, support and guidance to help them grow their businesses, improve performance and adapt to changing market conditions.

You’ll build strong relationships with Members, suppliers and industry networks, using your business knowledge and market insights to identify opportunities, support business planning and influence continuous improvement. You’ll also play an important role in supporting Members through key stages of their business journey, including onboarding, succession and exit planning.

This is a relationship-led role where your commercial acumen, business analysis skills and ability to influence will help Members achieve their goals while strengthening the Laser network.

Location : Auckland & regional with Support Office at 1 Carmont Place, Mount Wellington, Auckland 1060

Hours : 40 hours per week between 07:00am – 07:00pm Monday to Friday.

What we’re looking for

• 7+ years’ experience in business performance, business management or a similar commercial role with 5+ years’ sales or business development experience.
• Strong commercial and financial acumen, with experience in business planning and financial analysis.
• Proven ability to build and maintain strong, sustainable relationships and influence positive outcomes.
• Strong business analysis skills, with the ability to understand business processes, identify opportunities and provide practical insights.
• Excellent Excel skills and strong proficiency across Microsoft Office, experience with CRM systems is advantageous.
• Strong organisational skills, attention to detail and the ability to manage competing priorities autonomously.
• Excellent written and verbal communication skills, with confidence engaging with a diverse range of stakeholders.
• Knowledge of marketing, business planning, trade operations and financial analysis.
• A current full and clean NZ driver’s licence and the right to work in New Zealand.

What we offer

• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.
• Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
• Flexible working opportunities –Opportunity to work flexibly if mutually agreed
• Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
• Rewarding you – Access a fantastic rewards programme.
• $200 annual wellbeing fund – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.
• Birthday leave – Take a paid day off during your birthday month.
• Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
• Give back to your community – Take a paid day each year to volunteer and make a difference in your local area.

About us

Belron® is the world’s leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.

Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® and Exceed. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.

At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We also take our role in society seriously and are proud to have been awarded a Gold 2026 EcoVadis Sustainability Rating – putting us in the top 5% of global companies for social, environmental, and ethical performance.