Business Performance Manager - Laser

Belron; New Zealand; On-site; NZD 90,000 - 150,000; Full time

Benefits offered by this job

Global opportunities

Career development

Flexible working opportunities

Wellness programme

Rewards programme

Wellbeing fund annual

Birthday leave

Support for new parents

Volunteer day

Job summary

Belron NZ Ltd is seeking an experienced Business Performance Manager to join the Laser team in Auckland, working with Members to grow their businesses, improve performance and navigate market change.

You will build relationships with Members, suppliers and networks, apply financial analysis and planning skills, support onboarding, succession and exit planning, and influence continuous improvement across the network.

Qualifications

• 7+ years’ experience in business performance, business management or a similar commercial role with 5+ years’ sales or business development experience.
• Strong commercial and financial acumen, with experience in business planning and financial analysis.
• Proven ability to build and maintain strong, sustainable relationships and influence positive outcomes.
• Strong business analysis skills, with the ability to understand business processes, identify opportunities and provide practical insights.

Responsibilities

• Provide practical insights, support and guidance to help Members grow their businesses and improve performance.
• Build and maintain relationships with Members, suppliers and industry networks to identify opportunities and influence continuous improvement.
• Support Members through onboarding, succession and exit planning as part of the business journey.
• Use market insights and data to inform business planning and decision making.

Skills

Commercial acumen

Financial analysis

Excel skills

CRM systems

Stakeholder engagement

Business analysis

Relationship building

Market insights

Tools

CRM systems

Excel

Job description

About the role

We're looking for an experienced and commercially minded Business Performance Manager to join our Laser team. This role works closely with a portfolio of Members, providing practical insights, support and guidance to help them grow their businesses, improve performance and adapt to changing market conditions. You'll build strong relationships with Members, suppliers and industry networks, using your business knowledge and market insights to identify opportunities, support business planning and influence continuous improvement. You'll also play an important role in supporting Members through key stages of their business journey, including onboarding, succession and exit planning. This is a relationship-led role where your commercial acumen, business analysis skills and ability to influence will help Members achieve their goals while strengthening the Laser network.

Location: Auckland & regional with Support Office at 1 Carmont Place, Mount Wellington, Auckland 1060

Hours: 40 hours per week between 07:00am – 07:00pm Monday to Friday.

What we’re looking for

7+ years’ experience in business performance, business management or a similar commercial role with 5+ years’ sales or business development experience. Strong commercial and financial acumen, with experience in business planning and financial analysis. Proven ability to build and maintain strong, sustainable relationships and influence positive outcomes. Strong business analysis skills, with the ability to understand business processes, identify opportunities and provide practical insights. Excellent Excel skills and strong proficiency across Microsoft Office, experience with CRM systems is advantageous. Strong organisational skills, attention to detail and the ability to manage competing priorities autonomously. Excellent written and verbal communication skills, with confidence engaging with a diverse range of stakeholders. Knowledge of marketing, business planning, trade operations and financial analysis. A current full and clean NZ driver's licence and the right to work in New Zealand.

What we offer

• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.
• Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
• Flexible working opportunities –Opportunity to work flexibly if mutually agreed
• Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
• Rewarding you – Access a fantastic rewards programme.
• $200 annual wellbeing fund – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.
• Birthday leave – Take a paid day off during your birthday month.
• Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
• Give back to your community – Take a paid day each year to volunteer and make a difference in your local area.

About us

Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees. Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® and Exceed. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.

At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are.

We also take our role in society seriously and are proud to have been awarded a Gold 2026 EcoVadis Sustainability Rating – putting us in the top 5% of global companies for social, environmental, and ethical performance.

Belron® New Zealand is the holding company comprised of Smith&Smith, Laser® Plumbing & Electrical, and Exceed® Window & Door Repairs. Smith&Smith® is part of Belron® Group, the world's leading vehicle glass repair, replacement and recalibration group with annual revenues of EUR 3.7B and 30,000 employees active in 40 countries across 6 continents, providing service with real care. With the group’s commitment to solving customer problems, Belron® welcomed Laser® Plumbing & Electrical (2018) and Exceed® Window & Door Repairs (2021) into the New Zealand Whānau. Laser provides plumbing and electrical services to residential and commercial customers throughout New Zealand, and Exceed are the country’s window and door repair specialists. --