Business Performance Manager - Laser

Smithandsmith; Maungakiekie-Tāmaki; Remote; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Global opportunities

Career development

Flexible working opportunities

Wellness that works

Rewarding you

Wellbeing fund

Birthday leave

Support for new parents

Community volunteering

Job summary

Laser in Auckland seeks a results-driven Business Performance Manager to support a portfolio of Members. You will provide practical insights, build relationships with Members, suppliers and networks, and influence business planning and continuous improvement to drive growth.

The role emphasizes strong commercial acumen, business analysis, and the ability to guide Members through onboarding, succession and exit planning within a dynamic market.

Qualifications

• 7+ years’ experience in business performance or a similar commercial role.
• 5+ years’ sales or business development experience.
• Strong commercial and financial acumen with planning and financial analysis.
• Excellent Excel skills and MS Office; CRM experience advantageous.
• NZ driver licence and right to work in New Zealand.

Responsibilities

• Provide practical insights to help Members grow their businesses.
• Build strong relationships with Members, suppliers and industry networks.
• Identify opportunities, support business planning and drive continuous improvement.
• Support onboarding, succession and exit planning for Members.

Skills

Financial analysis

CRM experience

Excel proficiency

Stakeholder management

Business planning

Market insights

Tools

CRM systems

Job description

**About the role - Business Performance Manager at Laser**We're looking for an experienced and commercially minded Business Performance Manager to join our Laser team. This role works closely with a portfolio of Members, providing practical insights, support and guidance to help them grow their businesses, improve performance and adapt to changing market conditions.You'll build strong relationships with Members, suppliers and industry networks, using your business knowledge and market insights to identify opportunities, support business planning and influence continuous improvement. You'll also play an important role in supporting Members through key stages of their business journey, including onboarding, succession and exit planning.This is a relationship-led role where your commercial acumen, business analysis skills and ability to influence will help Members achieve their goals while strengthening the Laser network.**Location**: Auckland & regional with Support Office at 1 Carmont Place, Mount Wellington, Auckland 1060**Hours**: 40 hours per week between 07:00am – 07:00pm Monday to Friday.**What we’re looking for**:* 7+ years’ experience in business performance, business management or a similar commercial role with 5+ years’ sales or business development experience.* Strong commercial and financial acumen, with experience in business planning and financial analysis.* Proven ability to build and maintain strong, sustainable relationships and influence positive outcomes.* Strong business analysis skills, with the ability to understand business processes, identify opportunities and provide practical insights.* Excellent Excel skills and strong proficiency across Microsoft Office, experience with CRM systems is advantageous.* Strong organisational skills, attention to detail and the ability to manage competing priorities autonomously.* Excellent written and verbal communication skills, with confidence engaging with a diverse range of stakeholders.* Knowledge of marketing, business planning, trade operations and financial analysis.* A current full and clean NZ driver's licence and the right to work in New Zealand. **What we offer**:* **Global opportunities** – As part of the Belron group, you’ll have access to career pathways not just across New Zealand, but around the world.* **Career development** – We’re committed to helping you grow, with ongoing training and development opportunities.* **Flexible working opportunities** –Opportunity to work flexibly if mutually agreed* **Wellness that works** – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.* **Rewarding you** – Access a fantastic rewards programme.* **$200 annual wellbeing fund** – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.* **Birthday leave** – Take a paid day off during your birthday month.* **Support for new parents** – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.* **Give back to your community** – Take a paid day each year to volunteer and make a difference in your local area.* undefined. **About us**:Belron is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith, Laser and Exceed. Smith&Smith is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We also take our role in society seriously and are proud to have been awarded a Gold 2026 EcoVadis Sustainability Rating – putting us in the top 5% of global companies for social, environmental, and ethical performance.