Business Development Manager

Toll Group; Lower Hutt; On-site; NZD 90,000 - 120,000; Full time

Job summary

Toll Group in New Zealand is seeking a motivated Business Development Manager to join our sales team. You will identify new business opportunities, grow existing customer relationships, and drive growth across the Toll Global Forwarding network.

Based in Auckland, Christchurch or Wellington, you will work with cross-functional teams to deliver customer-focused logistics solutions, manage RFQs and bids, and maintain accurate CRM pipelines.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics or related discipline.
• 1–2 years’ experience in sales, logistics or customer service.
• Freight forwarding or logistics industry exposure is highly regarded.
• Proven ability to build customer relationships and identify growth opportunities.
• Intermediate MS Office, including Excel and PowerPoint.
• Willingness to learn CRM platforms and sales methodologies.

Responsibilities

• Identify and pursue new business opportunities across industries and territories.
• Grow existing customer accounts through cross-selling and solutions.
• Build strong customer relationships and understand supply chain needs.
• Contribute to RFQs, proposals and bid responses.
• Maintain accurate sales activity, pipeline and CRM data.
• Collaborate with operations and product teams to deliver customer-focused solutions.

Skills

Strong communication

Relationship-building

Presentation skills

Customer-focused

Prioritisation

Commercial awareness

Education

Bachelor’s degree in Business, Supply Chain, Logistics

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork. Toll Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.

About Toll Group

At Toll, we do more than just logistics – we move the businesses that move the world. With over 130 years of experience and a global network spanning road, rail, air, sea and warehousing, we support customers with integrated logistics solutions that create value and help businesses grow. Our people are at the heart of everything we do, and we are committed to creating an inclusive workplace where everyone can thrive.

About The Role

An exciting opportunity has become available for a motivated and commercially minded Business Development Manager to join our New Zealand sales team. Reporting to the Country Sales Manager, you will be responsible for identifying new business opportunities, growing existing customer relationships, and contributing to the continued success of Toll Global Forwarding. This role is ideal for an emerging sales professional looking to build a rewarding career in logistics and freight forwarding while making a meaningful impact on customer growth and business performance.

This position can be based in either Auckland, Christchurch or Wellington.

A day in the life of a Business Development Manager at Toll Group

• Identify and pursue new business opportunities across targeted industries and territories.
• Grow existing customer accounts through cross-selling and solution-based selling.
• Build strong customer relationships and develop a deep understanding of customer supply chain needs.
• Contribute to RFQs, customer proposals and bid response activities.
• Maintain accurate sales activity, pipeline and customer information in CRM systems.
• Work collaboratively with operational and product teams to deliver customer-focused solutions.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics or a related discipline, or equivalent experience.
• 1–2 years’ experience in sales, logistics or customer service.
• Freight forwarding or logistics industry exposure will be highly regarded.
• Demonstrated ability to build customer relationships and identify growth opportunities.
• Intermediate Microsoft Office skills, including Excel and PowerPoint.
• Willingness to learn CRM platforms and sales methodologies.

Skills & Experience

• Strong communication, presentation and relationship-building skills.
• Customer-focused approach with a passion for business development.
• Ability to manage priorities and work effectively across a sales territory.
• Commercial awareness and an eagerness to develop industry knowledge.
• Self-motivated, adaptable and results-driven.
• High levels of integrity, professionalism and accountability.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in New Zealand and be prepared to undertake pre-employment checks including a criminal history check and medical.