Internal Account Manager

Graham Consulting; Christchurch; On-site; NZD 80,000 - 90,000; Full time

Job summary

Graham Consulting is seeking an experienced sales professional for a freight forwarding and logistics role in Christchurch Central, Canterbury. This full-time position offers a competitive base salary with uncapped commission and a strong earning potential, with a focus on winning and closing sales deals.

You will respond to enquiries, quote competitively, follow up opportunities, and build lasting relationships with customers, shipping lines and overseas agents to grow the business.

Qualifications

• Proven sales experience converting opportunities into revenue.
• Freight forwarding or shipping industry experience.
• Excellent written and verbal communication skills.
• Strong customer focus and ability to build trust quickly.
• Confident in negotiating, influencing and closing deals.
• Proactive, solutions-focused approach.
• Driven to maximise earning potential and be rewarded for results.
• Willing to bring new ideas and challenge the status quo.

Responsibilities

• Respond to customer enquiries and provide accurate, competitive quotes.
• Follow up opportunities and drive them through to close.
• Understand customer needs and use strong buying signals to secure the sale.
• Build strong relationships with customers, shipping lines and overseas agents.
• Negotiate costs to ensure quotes deliver required margins.
• Provide customers with compelling reasons to choose the business beyond price.
• Maintain accurate CRM records and hand over sales to operations smoothly.
• Monitor customer feedback and identify opportunities to improve the sales process.
• Contribute ideas and challenge existing ways of doing things where a better approach exists.

Skills

Sales experience

Communication

Customer focus

Negotiation

Proactive approach

Solutions-oriented

Tools

CRM

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Location: Christchurch Central, Canterbury

Job Type: Full time

Salary: $80,000 – $90,000 + commission

• Strong earning potential with a competitive base and uncapped commission.

• Use your freight expertise to win and close sales deals.

• Make an impact in an established freight business.

Join a well-established New Zealand freight forwarding and logistics business with a strong reputation for delivering tailored international freight solutions to its customers. With a focus on service, reliability and building long-term customer relationships, the business works across a range of import and export requirements and has established relationships with shipping lines and overseas agents.

The business is looking for an experienced sales professional to join the team. This is an opportunity to step into a commercially focused role where you can build strong customer relationships, understand their needs and play an important part in growing the business.

The Role

You’ll be responsible for:

• Responding to customer enquiries and providing accurate, competitive quotes.

• Following up opportunities and actively driving them through to close.

• Understanding customer needs and using strong buying signals to secure the sale.

• Building strong relationships with customers, shipping lines and overseas agents.

• Negotiating costs and ensuring quotes deliver the required margin.

• Providing customers with compelling reasons to choose the business beyond simply price.

• Maintaining accurate CRM records and ensuring successful sales are handed over smoothly to operations.

• Monitoring customer feedback and identifying opportunities to improve the sales process.

• Contributing ideas and challenging existing ways of doing things where you see a better approach.

About You

You’ll ideally have:

• Proven sales experience, with a strong track record of converting opportunities into revenue.

• Freight forwarding or shipping industry experience.

• Excellent written and verbal communication skills.

• A strong customer focus and the ability to build trust quickly.

• The confidence to negotiate, influence and close.

• A proactive, solutions-focused approach.

• The drive to maximise your earning potential and be rewarded for your results.

• A willingness to bring new ideas and challenge the status quo.