Building Regulatory Support Officer (Temp) – Growth & Impact

Central Otago District Council; Cromwell Community; On-site; NZD 65,000 - 85,000; Full time

Benefits offered by this job

Dog friendly workplace

An active social club

Learning and development opportunities

Supportive team culture

Wellbeing programme

Additional leave

Job summary

Central Otago District Council is seeking a Regulatory Support Officer – Building to join our Building Team on a fixed-term maternity leave cover. This role supports the efficient progression of building applications, provides timely information to customers, and ensures compliance with statutory requirements within the Building Consent Authority (BCA) and Territorial Authority (TA) functions.

You will work closely with Building Control Officers, Compliance Officers and the wider Regulatory

Qualifications

• Experience in administration, customer service or regulatory support.
• Strong organisational skills and the ability to manage competing priorities while maintaining accuracy and attention to detail.
• Excellent communication and customer service skills.
• Confidence using a range of computer systems and applications.
• Sound judgement and the ability to follow documented procedures.

Responsibilities

• Vet and formally accept building applications in accordance with documented procedures and delegated authority.
• Coordinate Vetting Requests for Further Information (VRFIs) and ensure statutory processing clocks commence correctly.
• Support the administration of Building Consents, PIMs, MultiProofs, Certificates of Acceptance, Exempt Building Work applications, Amendments, CCCs, Certificates of Public Use and Notices to Fix.
• Prepare statutory documentation and correspondence for issuing.
• Coordinate inspection bookings, including remote inspections.
• Monitor applications requiring legislative follow-up and coordinate customer communications and notifications.
• Respond to application-specific customer enquiries relating to application status, inspections, invoices and statutory processes.
• Administer consent-related fees and charges and ensure payment requirements are met before issuing documentation.
• Maintain regulatory records and registers and provide information for reporting and audit purposes.
• Provide administrative support to Building Compliance Officers across Territorial Authority programmes, including swimming pools, BWOFs and Earthquake-Prone Buildings.
• Support Objective Build and associated regulatory systems through routine user assistance and workflow support.
• Contribute to quality assurance and continuous improvement activities.

Skills

Administration

Customer service

Regulatory support

Organisational skills

Communication skills

ICT proficiency

Tools

Computer systems

Job description

Central Otago District Council is seeking a Regulatory Support Officer – Building to join our Building Team on a fixed-term maternity leave cover. This role supports the efficient progression of building applications, provides timely information to customers, and ensures compliance with statutory requirements within the Building Consent Authority (BCA) and Territorial Authority (TA) functions.

You will work closely with Building Control Officers, Compliance Officers and the wider Regulatory