Building Regulatory Support Specialist

Central Otago District Council; Alexandra; On-site; NZD 65,000 - 80,000; Full time

Benefits offered by this job

Dog friendly workplace

An active social club

Learning and development opportunities

Supportive team culture

Wellbeing programme

Additional leave

Job summary

Central Otago District Council is seeking a Regulatory Support Officer – Building in Alexandra to join the Building Team. This permanent full-time role supports the Building Consent Authority functions and ensures timely information for customers.

You will work with Building Control Officers and Compliance Officers to progress applications, manage documentation, and coordinate inspections. A varied, supportive team environment awaits.

Qualifications

• Experience in administration, customer service or regulatory support.
• Strong organisational skills with ability to manage competing priorities.
• Excellent communication and customer service skills.
• Proficient with a range of computer systems and applications.
• Sound judgement and ability to follow documented procedures.

Responsibilities

• Vet and accept building applications per procedures and authority.
• Coordinate Vetting Requests for Further Information (VRFIs) and ensure clocks commence correctly.
• Administer Building Consents, PIMs, MultiProofs, Certificates of Acceptance, Exempt Building Work applications, Amendments, CCCs, Certificates of Public Use and Notices to Fix.
• Prepare statutory documentation and correspondence for issuing.
• Coordinate inspection bookings, including remote inspections.
• Respond to customer inquiries about status, inspections, invoices and processes.
• Maintain regulatory records and reporting data for auditing purposes.
• Provide administrative support to Building Compliance Officers across TA programmes.
• Support regulatory systems through routine user assistance and workflow support.
• Contribute to quality assurance and continuous improvement activities.

Skills

Administration

Customer service

Regulatory support

Organisational skills

Communication

Computer literacy

Attention to detail

Judgement

Tools

Office software

Job description

Central Otago District Council is seeking a Regulatory Support Officer – Building in Alexandra to join the Building Team. This permanent full-time role supports the Building Consent Authority functions and ensures timely information for customers.

You will work with Building Control Officers and Compliance Officers to progress applications, manage documentation, and coordinate inspections. A varied, supportive team environment awaits.