Building Compliance & Permits Administrator — Flexible Hours

Wellington City Council; Wellington; Hybrid; NZD 70,000 - 82,000; Full time

Benefits offered by this job

5 weeks annual leave

Flexible working options

Health and wellbeing support

Staff discounts

Learning and development programmes

Job summary

Wellington City Council is seeking a Building Control Support Officer to provide essential admin support across building consenting and compliance, collaborating with technical specialists, customers, builders and property owners to keep the process moving efficiently.

The role supports delivery of timely, accurate customer service and helps ensure inspections and documentation are managed smoothly in a fast-paced environment.

Qualifications

• Experience providing high-quality administration support in a busy customer-focused environment.
• Strong organisational skills with excellent attention to detail.
• The ability to manage competing priorities and meet deadlines.
• Confidence communicating with a wide range of customers and stakeholders.
• Strong written and verbal communication skills.
• Sound Microsoft Office skills and the ability to quickly learn new systems.
• Experience in local government, regulatory administration, building consenting, or compliance environments would be highly regarded.

Responsibilities

• Support the administration of building consent and code compliance processes.
• Review, collate, and manage building documentation and records.
• Coordinate customer communications, including requests for information and outstanding fees.
• Manage inspection bookings and support inspection scheduling.
• Monitor applications and administrative workflows to ensure timely processing.
• Respond to customer enquiries by phone and email.
• Work closely with consenting, compliance, and inspection teams to deliver high-quality service.
• Contribute to continuous improvement as we evolve the way we deliver our services.

Skills

Customer service

Organization

Communication

MS Office

Tools

Microsoft Office

Job description

Wellington City Council is seeking a Building Control Support Officer to provide essential admin support across building consenting and compliance, collaborating with technical specialists, customers, builders and property owners to keep the process moving efficiently.

The role supports delivery of timely, accurate customer service and helps ensure inspections and documentation are managed smoothly in a fast-paced environment.