Regulatory Support - Building

Central Otago District Council; Alexandra; On-site; NZD 65,000 - 80,000; Full time

Benefits offered by this job

Dog friendly workplace

An active social club

Learning and development opportunities

Supportive team culture

Wellbeing programme

Additional leave

Job summary

Central Otago District Council is seeking a Regulatory Support Officer – Building in Alexandra to join the Building Team. This permanent full-time role supports the Building Consent Authority functions and ensures timely information for customers.

You will work with Building Control Officers and Compliance Officers to progress applications, manage documentation, and coordinate inspections. A varied, supportive team environment awaits.

Qualifications

• Experience in administration, customer service or regulatory support.
• Strong organisational skills with ability to manage competing priorities.
• Excellent communication and customer service skills.
• Proficient with a range of computer systems and applications.
• Sound judgement and ability to follow documented procedures.

Responsibilities

• Vet and accept building applications per procedures and authority.
• Coordinate Vetting Requests for Further Information (VRFIs) and ensure clocks commence correctly.
• Administer Building Consents, PIMs, MultiProofs, Certificates of Acceptance, Exempt Building Work applications, Amendments, CCCs, Certificates of Public Use and Notices to Fix.
• Prepare statutory documentation and correspondence for issuing.
• Coordinate inspection bookings, including remote inspections.
• Respond to customer inquiries about status, inspections, invoices and processes.
• Maintain regulatory records and reporting data for auditing purposes.
• Provide administrative support to Building Compliance Officers across TA programmes.
• Support regulatory systems through routine user assistance and workflow support.
• Contribute to quality assurance and continuous improvement activities.

Skills

Administration

Customer service

Regulatory support

Organisational skills

Communication

Computer literacy

Attention to detail

Judgement

Tools

Office software

Job description

Job Type: Permanent - Full Time; Location: Alexandra; Job Category: Administration.

Central Otago District Council is seeking a Regulatory Support Officer – Building to join our Building Team, this is a permanent full-time position.

This is a great opportunity to join a supportive team and gain valuable experience in a varied role supporting the delivery of our Building Consent Authority (BCA) and Territorial Authority (TA) functions.

Working closely with Building Control Officers, Compliance Officers and the wider Regulatory Services team, you'll help ensure building applications progress smoothly, customers receive timely information, and statutory requirements are met.

Regulatory Support-Building - Alexandra - Job Description

Key Responsibilities

• Vet and formally accept building applications in accordance with documented procedures and delegated authority.
• Coordinate Vetting Requests for Further Information (VRFIs) and ensure statutory processing clocks commence correctly.
• Support the administration of Building Consents, PIMs, MultiProofs, Certificates of Acceptance, Exempt Building Work applications, Amendments, CCCs, Certificates of Public Use and Notices to Fix.
• Prepare statutory documentation and correspondence for issuing.
• Coordinate inspection bookings, including remote inspections.
• Monitor applications requiring legislative follow-up and coordinate customer communications and notifications.
• Respond to application-specific customer enquiries relating to application status, inspections, invoices and statutory processes.
• Administer consent-related fees and charges and ensure payment requirements are met before issuing documentation.
• Maintain regulatory records and registers and provide information for reporting and audit purposes.
• Provide administrative support to Building Compliance Officers across Territorial Authority programmes, including swimming pools, BWOFs and Earthquake-Prone Buildings.
• Support Objective Build and associated regulatory systems through routine user assistance and workflow support.
• Contribute to quality assurance and continuous improvement activities.

Desired Skills And Experience

About you

• Experience in administration, customer service or regulatory support.
• Strong organisational skills and the ability to manage competing priorities while maintaining accuracy and attention to detail.
• Excellent communication and customer service skills.
• Confidence using a range of computer systems and applications.
• Sound judgement and the ability to follow documented procedures.

Benefits

• Dog friendly workplace
• An active social club
• Learning and development opportunities
• Supportive team culture
• Wellbeing programme
• Additional leave

About Us

Here at Central Otago District Council, we are a team with a common goal – to make a meaningful impact on our community and shaping the future of this remarkable region. Joining CODC means more than just finding a new workplace; it’s about becoming a part of a network of forward-thinking individuals who are passionate about creating a positive and enjoyable work environment every day.

As a values-based organisation, we centre our work on our whakataukī: ‘Me manaaki tētahi ki tētahi, me pakihiwitahi te tū – kia haere tahi ai tātou’ – Respect each other, stand shoulder to shoulder – So that we may travel on this journey together.

Applications close 06/11/2026