Branch Supervisor

Sime Darby Motors Sdn Bhd; Hamilton; Presencial; NZD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Privileges programme

Discounted shopping

Fuel benefits

Free eye tests

Tax and legal advice

Health & travel insurance

Descripción de la vacante

Sime Darby Transport (NZ) Ltd in Hamilton is seeking an accomplished Branch Supervisor to assist the Branch Manager in leading the team, driving sales performance and delivering outstanding customer service. You will oversee branch administration, inventory control, credits and warranty processes, and help maintain safe, efficient daily operations while promoting a positive team culture.

This role offers the chance to develop leadership skills within a trusted transport group that serves New

Formación

• Proven experience in sales or customer service, preferably in transport or automotive.
• Previous leadership or supervisory experience.
• Strong communication, coaching and people leadership skills.
• Customer-first mindset with strong problem-solving abilities.
• Proactive, self-motivated and collaborative.
• Commitment to Health and Safety.
• Microsoft Office and Outlook proficiency.

Responsabilidades

• Support the Branch Manager in day-to-day leadership and operation of the branch.
• Oversee branch administration: credits, warranty processing and invoice reconciliation.
• Ensure accurate inventory management through bin locations and cycle counts.
• Process customer enquiries and orders while meeting service standards and delivery expectations.
• Assist in achieving or exceeding branch sales, revenue and gross margin targets.
• Promote a positive team culture and collaborate with colleagues across the wider business.

Conocimientos

Sales / customer service

Leadership experience

Communication skills

Customer-first mindset

Problem solving

Proactive / self-motivated

Health & Safety

MS Office / Outlook

Herramientas

Microsoft Office

Outlook

Descripción del empleo

Company :Sime Darby Transport (NZ) LtdLead. Deliver. Grow.Based in Hamilton and reporting to the Branch Manager, this is an exciting opportunity for an experienced leader to play a key role in the success of our branch.As the Branch Supervisor, you will support the Branch Manager in day-to-day operations of the branch by leading the team, driving sales performance, delivering outstanding customer service, and ensuring operational excellence. You'll work with some of the most recognised and trusted brands in New Zealand's transport industry while helping build on TWL's strong reputation for service and expertise.This role will fit you well if you have considerable industry experience, a passion for people & building their capability, and the energy to build on the excellent reputation of the TWL brand.While this role requires someone with previous leadership experience to make day-to-day calls, it also provides a fantastic opportunity for you to further develop your leadership skills and career prospects.Your skills to be successful:Proven success in a sales or customer service role, preferably within the transport, automotive or heavy vehicle industry.Previous leadership or supervisory experience.Strong communication, coaching and people leadership skills.A customer-first mindset with excellent problem-solving abilities.A proactive, self-motivated approach and the ability to work collaboratively.A strong commitment to Health and Safety.Intermediate computer skills, including Microsoft Office and Outlook.Your responsibilitiesSupport the Branch Manager in the day-to-day leadership and operation of the branch.Oversee branch administration, including credits, warranty processing and invoice reconciliation.Ensure accurate inventory management through effective bin location control and timely cycle counts.Process customer enquiries and orders efficiently while meeting service standards and delivery expectations.Assist in achieving or exceeding branch sales, revenue and gross margin targets.Promote a positive team culture and collaborate effectively with colleagues across the wider business.What’s in it for you?We offer a wide range of employee benefits and purchasing privileges. In addition to a solid package of standard benefits that include study assistance, community service leave, and apprenticeship programmes, Sime Motors offers a unique Privileges programme. Our employees have access to discounted shopping, fuel, free eye tests, tax and legal advice, health & travel insurance and much more.About UsTWL, a subsidiary of Sime Motors , specialises in heavy to light trailer parts and equipment, as well as ancillary equipment for heavy trucks and light commercial vehicles. With 60 years' experience in the industry and a nationwide network, our aim is to keep our customers moving today and for the road ahead!Please note: The successful candidate must be able to pass a compulsory pre-employment medical, drugs and alcohol assessment. We also conduct reference, police and right to work checks.For further information please check out our website www.twlnz.co.nz or email [e-mail] for more information.All applications must be made online.