Customer Service Representative

Sime Motors; Palmerston North; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Staff discounts

Wellness benefits

Birthday leave

Job summary

Sime Darby Transport (NZ) Ltd's TWL Palmerston North branch is seeking a Customer Service Representative who will handle front counter, phone and online inquiries, pick, pack and dispatch orders, and support stocktakes. You will be the face of TWL to customers while ensuring accurate data entry and tidy displays.

The role offers stable full-time work, ongoing training, staff discounts, wellness benefits and birthday leave.

Qualifications

• Experience in automotive or heavy transport parts preferred.
• Positive attitude and willingness to learn.
• Strong attention to detail and computer skills.

Responsibilities

• Serve customers in person, by phone, and online.
• Pick, pack, and dispatch orders accurately and efficiently.
• Receive goods and data entry into inventory system; stock control.
• Maintain tidy product displays and support stocktakes and cyclic counts.
• Process sales and prepare necessary documentation and invoicing.

Skills

Customer service

Attention to detail

Good computer skills

Forklift licence bonus

Job description

## Customer Service RepresentativeApply: New Zealand | TWL | Palmerston North: Full time: Posted Today: JR121420**Company :**Sime Darby Transport (NZ) Ltd**TWL**, a subsidiary of Sime Motors, is a national leader in the heavy transport and automotive parts industry. While our business is parts, our passion is people, driven by innovation, excellence, and service.We're on the hunt for an enthusiastic all-rounder to join the team and help us keep things moving.**About the Role**Reporting to the Branch Manager, as a key member of our Palmerston North branch, you’ll be involved in both front counter service and stores operations. You’ll be the face of TWL to our customers while also keeping things humming behind the scenes.**Your day will include*** Serving customers in person, by phone, and online* Picking, packing, and dispatching orders accurately and efficiently* Receiving goods, data entry into inventory system, and stock control* Maintaining tidy, well-presented product displays* Processing sales and preparing required documentation and invoicing* Supporting stocktakes and cyclic counts* Ensuring excellent customer service and safe work practices**What You’ll Bring*** Experience in automotive or heavy transport parts (preferred)* A positive attitude and willingness to learn* Strong attention to detail and good computer skills* Physically fit and happy to roll up your sleeves to get the job done* Great communication and a team player mindset* Forklift licence is a bonus (or willingness to get one)**Why Join TWL Palmerston North?**This isn’t just a job; it’s an opportunity to grow your career with a company that values its people and backs them with real support.**We offer:*** Competitive pay and stable full-time work with a rostered Saturday morning* Ongoing training and career development* Staff discounts, wellness benefits and birthday leave* Supportive team and respected national brand with job stability**Ready to get stuck in and grow with us? Apply now!**Visit us at www.twlnz.co.nz and www.simemotors.co.nz or email [e-mail] for more info.*Note: Appointment subject to standard pre-employment checks (right to work, police, medical, drug, driving & references).*