Branch Operations Administrator — Fixed Term (Wellington)

Ministry of Business, Innovation and Employment NZ; Wellington; On-site; NZD 61,000 - 71,000; Full time

Benefits offered by this job

KiwiSaver

Wellness benefits

Job summary

MBIE is seeking a Branch Business Administrator to support the Allocation and Coordination team in the CDI branch in Wellington. You will handle day-to-day administration, triage incoming work, calendar management and maintain databases to ensure efficient branch processes.

You will build strong relationships, deliver high-quality customer service, and contribute to process improvements in a fast-paced public sector environment. This fixed-term role runs until July 2027 in Wellington.

Qualifications

• Experience providing administrative support to teams
• Ability to build strong relationships and work effectively in a team
• Willingness to work in a flexible and dynamic environment
• Ability to work under pressure in a complex environment, independently and balance priorities with stakeholders
• Knowledge of administration systems and processes with an eye for improvement
• Proactive mindset and commitment to high-quality customer service
• Public sector experience is advantageous

Responsibilities

• Provide high-quality administrative support to the Allocation and Coordination team
• Maintain and triage work requests and calendar management
• Monitor shared mailboxes and prepare documentation
• Contribute to process improvements and ensure smooth day-to-day operations

Skills

Administrative support

Relationship building

Flexibility

Working under pressure

Process improvement

Public sector experience

NZ work rights

Job description

MBIE is seeking a Branch Business Administrator to support the Allocation and Coordination team in the CDI branch in Wellington. You will handle day-to-day administration, triage incoming work, calendar management and maintain databases to ensure efficient branch processes.

You will build strong relationships, deliver high-quality customer service, and contribute to process improvements in a fast-paced public sector environment. This fixed-term role runs until July 2027 in Wellington.