Business Branch Administrator

CGR Services; Wellington; On-site; NZD 61,000 - 71,000; Full time

Job summary

MBIE in Wellington is seeking a diligent Branch Business Administrator to support the Allocation and Coordination team. You will help manage the branch work programme, maintain systems and databases, triage requests, and prepare documentation.

The role requires strong administrative experience, relationship-building, and the ability to work in a fast-paced, flexible environment. Public sector experience is an advantage, and applicants must have the right to work in New Zealand.

Qualifications

• Experience providing administrative support to teams.
• Ability to build strong relationships in a team.
• Willingness to work in a flexible, dynamic environment.
• Ability to work under pressure in a complex environment.
• Wide-ranging knowledge of administration systems and processes.
• Proactive mindset with a commitment to delivering high‑quality customer service.
• Experience working in the public sector would be an advantage.
• Must have the legal right to live and work in New Zealand.

Responsibilities

• Support the Manager Allocation and Coordination and wider branch.
• Coordinate activities and maintain business processes.
• Build strong relationships and provide high-quality support in a fast-paced environment.
• Triage work requests and manage documentation.
• Calendar management and monitoring of shared mailboxes.
• Contribute to process improvements.
• Ensure smooth day-to-day operation of the branch work programme.

Skills

Administrative support

Relationship building

Flexible work style

Working under pressure

Process improvement

Customer service

Public sector experience

NZ work eligibility

Tools

Administration systems

Job description

Business Branch Administrator New Zealand Government Wellington - Wellington, Wellington, NZ

Discover a career with purpose at MBIE

• Support the Manager Allocation and Coordination and wider branch
• Coordinate activities and maintain business processes
• Build strong relationships and provide high-quality support in a fast-paced environment
• Fixed term till July 2027 | Wellington
• Salary range $60,727 - $70,625 + KiwiSaver and Wellness benefits

About the Role

Tēnei tūranga: In Customer, Design and Innovation we provide shared services to other branches across the Te Whakatairanga Service Delivery group to help them deliver their important work. These shared services include investment, planning, operational policy, service design, business insights, data and systems, branch business management and assurance. The Allocation and Coordination team are setting up a process to manage all work coming into the CDI branch and we are looking for an organised, proactive and customer-focused Branch Business Administrator to provide support. You will play a pivotal role in ensuring the smooth day-to-day operation of the branch work programme by delivering high-quality administrative support, maintaining systems and databases to successfully triage work requests, calendar management, monitoring of shared mailboxes, preparation of documentation and contributing to process improvements.

Skills and Experience Required

• Experience in providing administrative support to teams
• Ability to build strong relationships with others to work effectively in a team environment
• Willingness to work in a flexible and dynamic environment
• Ability to work under pressure in a complex environment, work independently and ensure that priorities are balanced with expectations of stakeholders
• Wide ranging knowledge of administration systems and processes including identifying process improvement opportunities
• A proactive mindset with a commitment to delivering high‑quality customer service.
• Experience working in the public sector would also be an advantage
• Must have the legal right to live and work in New Zealand

About MBIE

Ētahi kōrero mō MBIE: MBIE's goal is to create a resilient and high‑performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable. People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'. MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities. E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā‑ohanga, ā‑pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Applications close on Sunday 6 September 2026 at 11.59pm.