Business Branch Administrator

New Zealand Government; Wellington; On-site; NZD 61,000 - 71,000; Full time

Benefits offered by this job

KiwiSaver

Wellness benefits

Job summary

MBIE in Wellington is seeking a Branch Business Administrator to support the Allocation and Coordination team within the CDI branch. You will deliver high-quality administrative support, maintain systems, triage work requests, manage calendars and shared mailboxes, and help prepare documentation.

You'll work in a fast-paced environment, build strong stakeholder relationships, and contribute to process improvements while supporting the Manager Allocation and Coordination and the wider branch.

Qualifications

• Experience providing administrative support to teams.
• Ability to build strong relationships to work effectively in a team.
• Willingness to work in a flexible and dynamic environment.
• Ability to work under pressure in a complex environment, balancing priorities with stakeholders.
• Knowledge of administration systems and processes, including identifying improvements.
• Proactive mindset with a commitment to high-quality customer service.
• Public sector experience is advantageous.
• Must have the legal right to live and work in New Zealand.

Responsibilities

• Provide high-quality administrative support and maintain branch processes.
• Maintain systems and databases to triage work requests.
• Calendar management and monitoring of shared mailboxes.
• Prepare documentation and contribute to process improvements.

Skills

Administrative support

Relationship building

Flexible/dynamic environment

Work under pressure

Administration systems

Proactive customer service

Public sector experience

Job description

Discover a career with purpose at MBIE Discover a career with purpose at MBIE Support the Manager Allocation and Coordination and wider branch Coordinate activities and maintain business processes Build strong relationships and provide high-quality support in a fast-paced environment Fixed term till July 2027 | Wellington Salary range $60,727 - $70,625 + KiwiSaver and Wellness benefits

About the Role - Tēnei tūranga:

In Customer, Design and Innovation we provide shared services to other branches across the Te Whakatairanga Service Delivery group to help them deliver their important work. These shared services include investment, planning, operational policy, service design, business insights, data and systems, branch business management and assurance.

The Allocation and Coordination team are setting up a process to manage all work coming into the CDI branch and we are looking for an organised, proactive and customer-focused Branch Business Administrator to provide support.

You will play a pivotal role in ensuring the smooth day-to-day operation of the branch work programme by delivering high-quality administrative support, maintaining systems and databases to successfully triage work requests, calendar management, monitoring of shared mailboxes, preparation of documentation and contributing to process improvements.

Skills and Experience Required - Ngā pukenga me ngā wheako e hiahiatia ana

• Experience in providing administrative support to teams
• Ability to build strong relationships with others to work effectively in a team environment
• Willingness to work in a flexible and dynamic environment
• Ability to work under pressure in a complex environment, work independent and ensure that priorities are balanced with expectations of stakeholders
• Wide ranging knowledge of administration systems and processes including identifying process improvement opportunities
• A proactive mindset with a commitment to delivering high-quality customer service.
• Experience working in the public sector would also be an advantage
• Must have the legal right to live and work in NewZealand

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable. People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours. Mahi Tahi - Better Together Māia- Bold and brave Pae Kahurangi - Build our Future Pono Me Te Tika - Own It Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'. MBIE recognises the partnership founded under TeTiritio Waitangi between Māori and the Crown and is committed to giving effect to TeTiritio Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities. E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngākotuinga ahunga roaonaukōtah