Branch Manager - Autoglass Operations & Service

Smith And Smith; Hastings; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Wellness programme

Annual wellbeing fund

Paid parental leave

Volunteer day

Career development

Global opportunities

Job summary

Smith & Smith Hastings is seeking a Branch Manager to lead a skilled autoglass team and deliver exceptional customer service. You will drive daily operations, set performance targets, and foster a culture of safety and accountability.

In this role you’ll champion a supportive, inclusive workplace, develop talent, and build strong community links while ensuring high-quality repairs and customer satisfaction across the Hastings branch.

Qualifications

• At least 3 years’ experience as autoglass technician or in an operational/customer-facing role.
• Strong problem-solving skills.
• Solid understanding of Safety, Health and Wellbeing practices.
• Excellent communication and collaboration abilities.
• Team-building experience to leverage diverse skills.
• Commercial awareness to drive business success.
• Clean NZ driver’s license and unrestricted rights to work in NZ.

Responsibilities

• Lead daily operations and guide a high-performing team of technicians.
• Drive outstanding customer service and exceed performance targets.
• Foster a safe, inclusive, and supportive work environment.
• Collaborate with the Area Manager and participate in community and development initiatives.

Skills

Leadership

Team-building

Communication

Problem-solving

Safety/Wellbeing

Commercial awareness

NZ driving license

Job description

Smith & Smith Hastings is seeking a Branch Manager to lead a skilled autoglass team and deliver exceptional customer service. You will drive daily operations, set performance targets, and foster a culture of safety and accountability.

In this role you’ll champion a supportive, inclusive workplace, develop talent, and build strong community links while ensuring high-quality repairs and customer satisfaction across the Hastings branch.