Branch Manager

Instant-Windscreens-and-Tintin; Dunedin; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary with bonus Incentiv

Company vehicle

Company uniform

Career progression opportunities

Job summary

Instant Windscreens & Tinting in Dunedin is seeking an experienced Branch Manager to lead our local team and drive customer service excellence. You will manage branch operations, scheduling, stock, and staff, delivering top-quality automotive glass replacements and repairs with a customer-first mindset.

Training will be provided, and a company vehicle plus a uniform are included to support your role in a fast-paced environment.

Qualifications

• Experience in automotive industry or automotive glass preferred.
• Ability to manage branch booking schedules to ensure customer satisfaction.
• Energetic, enthusiastic, and strong work ethic with leadership qualities.
• Excellent communication with staff and customers.

Responsibilities

• Lead branch team and drive sales and customer service excellence.
• Manage daily branch operations, scheduling, and staff.
• Oversee stock, assets, and a small team within a fast-paced environment.

Skills

Leadership

Customer service

Branch management

Communication

Stock management

Computer skills

Team leadership

Sales-driven

Tools

MS Office

Job description

Instant Windscreens is a proudly family-owned business with a large network of company-owned stores across Australia and New Zealand.

At Instant Windscreens & Tinting we strive to deliver Australia's best automotive windscreen replacement and repair services. With over 30 years' experience Instant Windscreens & Tinting has been Australia's preferred choice for car glass repairs, windscreen replacements and automotive tinting services since 1983. We provide a genuine emergency service and our fleet of mobile repair vehicles can come to you 24 hours a day, seven days a week.

Job Description

Join Our Passionate Customer Service Team at Instant Windscreens & Tinting!

At Instant Windscreens & Tinting, we're more than just a company – we're a family. As a respected, family-owned business and a leader in the automotive glass industry, we've cultivated a workplace culture where every team member contributes to our shared success, grows together as a united force, and truly enjoys their work. With a large network of branches spanning Australia and New Zealand, we take pride in preserving our employee-first culture across our entire organisation.

Our unwavering commitment to customer satisfaction drives our business. As we expand our business, we're searching for the right person to lead our team in our local branch.

What We Offer

• - Competitive salary with bonus incentives
• - Company vehicle
• - Company uniform
• - Supportive work environment with career progression opportunities

The Role

Branch Managers are pivotal to our success. They cultivate our culture, drive sales, and deliver top-notch customer service. As the heartbeat of our branch, you'll often be the first point of contact for our customers at Instant Windscreens.

If you're driven by success, possess strong leadership qualities, and have automotive experience with a customer-first mindset, this role is tailor-made for you. We are looking for individuals who see this as an opportunity to start or grow their management journey.

We're Looking For Someone Who:

• - Has experience in the automotive or automotive glass industry (preferred)
• - Can manage a branch booking schedule to ensure customer satisfaction
• - Brings energy, enthusiasm and a strong work ethic
• - Communicates exceptionally well with staff and customers
• - Can build and lead a collaborative team environment
• - Thrives in a fast-paced, hands-on environment
• - Has intermediate to advanced computer skills
• - Can effectively manage stock, assets and a small team

Full Training Provided

You’ll receive comprehensive training on systems, services, processes, and policies to ensure you’re set up for success.