Autoglass Branch Leader — Team, Ops & Impact

Belron; Hastings; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Wellness programme

Wellbeing fund

Paid parental leave

Volunteer day

Career development

Global opportunities

Rewards programme

Job summary

Belron New Zealand, through Smith & Smith Hastings, seeks a Branch Manager to lead a skilled autoglass team and oversee daily operations. You’ll drive service excellence, safety, and a growth-oriented culture while ensuring customer satisfaction at every touchpoint.

Ideal candidates have 3+ years as an autoglass tech or similar leadership in ops or service, strong communication, and a valid NZ driver’s license.

Qualifications

• At least 3 years’ experience as an autoglass technician or equivalent in ops or customer service.
• Strong problem-solving skills and ability to translate complex issues into actionable steps.
• Solid understanding of Safety, Health, and Wellbeing practices.
• Excellent communication to ensure clarity across team and customers.
• Team-building experience to leverage diverse skills.
• Commercial awareness to drive business success.
• Clean NZ driver's license and unrestricted work rights in NZ.

Responsibilities

• Lead daily operations and drive branch performance.
• Build and guide a high-performing team of technicians.
• Promote a safe, inclusive, and supportive work culture.
• Collaborate with Area Manager to achieve targets.
• Engage with customers to deliver outstanding service.

Skills

Autoglass technician experience

Problem-solving

Safety & wellbeing practices

Communication skills

Team-building

Commercial awareness

Driver's licence NZ

Work rights NZ

Job description

Belron New Zealand, through Smith & Smith Hastings, seeks a Branch Manager to lead a skilled autoglass team and oversee daily operations. You’ll drive service excellence, safety, and a growth-oriented culture while ensuring customer satisfaction at every touchpoint.

Ideal candidates have 3+ years as an autoglass tech or similar leadership in ops or service, strong communication, and a valid NZ driver’s license.