Branch Manager

Instant Finance Limited; Dunedin; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Life insurance benefits

KiwiSaver matched up to 5%

Company bonus scheme

Perks discounts from leading retailers

Job summary

Instant Finance Limited in Dunedin is seeking a Branch Manager to lead our team and drive branch performance within a national network. You will guide a dedicated team to deliver outstanding service, responsible lending, and strong community relationships.

The role requires proven leadership in financial services, independent decision-making, and a track record of achieving targets. This on-site position offers opportunities for growth within a national network and a focus on customer outcomes.

Qualifications

• Proven leadership experience in a branch, retail, banking, financial services, or customer-facing environment.
• Ability to work independently and make sound decisions.
• Strong leadership and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong problem-solving, numerical, and analytical abilities.
• A results-focused mindset with a proven track record of achieving and exceeding targets.

Responsibilities

• Lead, coach, and inspire your team to achieve branch goals.
• Drive branch growth, performance, and profitability.
• Foster a customer-first culture and deliver exceptional service experiences.
• Build strong relationships within the local community.
• Ensure customers receive great outcomes through responsible lending practices.
• Support and develop your team's capability and success.

Skills

Leadership

Financial services

People management

Communication

Decision making

Customer focus

Job description

This is who we are:

A market leader in personal lending with a diverse customer and employee base, Instant Finance has been helping Kiwis achieve their goals for over 54 years. Our success has been built on exceptional customer service, strong teamwork, honesty, integrity, and genuine relationships with our customers and communities.

We're looking for a Branch Manager to lead our team in Dunedin!

This is an exciting opportunity for an experienced leader to make a real impact. As our Branch Manager, you'll lead a dedicated team, drive branch performance, and create positive outcomes for both customers and staff. You'll have the autonomy to lead your branch while being supported by a well-established national network.

About you:

• Proven leadership experience in a branch, retail, banking, financial services, or customer-facing environment, with a strong track record of leading people and achieving results
• Ability to work independently and make sound decisions
• Strong leadership and relationship-building skills
• Excellent verbal and written communication skills
• Strong problem-solving, numerical, and analytical abilities
• A results-focused mindset with a proven track record of achieving and exceeding targets

On a daily basis you will:

• Lead, coach, and inspire your team to achieve branch goals
• Drive branch growth, performance, and profitability
• Foster a customer-first culture and deliver exceptional service experiences
• Build strong relationships within the local community
• Ensure customers receive great outcomes through responsible lending practices
• Support and develop your team's capability and success

Why us?

• Be part of a growing financial services company with a customer-first approach.
• National network
• Supportive work environment with opportunities for career growth.
• Life insurance benefits
• KiwiSaver matched up to 5%
• Company bonus scheme
• Perks discounts from leading retailers

We are looking for someone with proven experience working in New Zealand, who understands local customer expectations, cultural nuances, and the way people approach money and financial decisions.

Please note, applicants must have the right to work in New Zealand as we are unable to provide visa sponsorship.

Applications close 15 Oct 2026 or on appointment.