Branch Manager

Avis Budget Group; Auckland; On-site; NZD 110,000 - 150,000; Full time

Benefits offered by this job

Annual incentive

Maintained vehicle

Wellbeing programme

Life insurance

Superannuation options

Employee discounts

Job summary

Avis Budget Group in Auckland CBD is seeking a Branch Manager to lead and grow our Avis and Budget Car Rental business. You will oversee operations, logistics and people, ensuring efficient and profitable outcomes while delivering high levels of service.

You will coach and develop the team, manage rostering, set goals, drive sales targets, and maintain fleet utilization. The role offers an annual incentive and a maintained vehicle.

Qualifications

• Experience in leading a team in a similar role or sales/operations environment.
• A passion for customer service and achieving sales/performance targets.
• Great communication skills and a hands-on leadership style.

Responsibilities

• Lead operations and team, including rostering, on-job coaching and goal setting.
• Coach, develop and inspire the team to achieve high performance in quality, service and sales.
• Drive business development and operations compliance, identifying opportunities in local markets.
• Maintain fleet utilisation and profitability through effective fleet management and logistics.
• Achieve annual financial goals and promote a positive team culture.
• Collaborate with Head Office and act as a health and safety champion.

Skills

Leadership

Team motivation

Coaching

Sales targets

Customer service

Communication

Problem solving

Tools

Excel

Job description

A fantastic opportunity to step into a Branch Manager role based in the Auckland CBD to both join and guide our amazing team to continued success.Opportunity to manage and enhance our brandsSupportive, friendly, caring team and cultureGlobal organisation with a customer service driven focusThe OpportunityManaging, supporting, and growing our Avis and Budget Car Rental business, you will be responsible for handling all aspects of our operations, logistics and people to ensure the business is both efficient and profitable.This varied role will see you very hands-on with:Leadership of operations and team including rostering, on-job coaching and goal settingCoach, develop and inspire the team to achieve high performance in quality, service, and sales to ensure our customers receive the highest level of service and NPS scores are achieved.Business development and general operations compliance including improving new and existing business opportunities from local markets.Maintain effective fleet utilisation and profit generation i.e., fleet management/logistics to get “right car, right place, right time”Achieve annual goals in financial objectives and our internal team culture.Working with our wider team and liaising with Head OfficeWork health and safety champion.What we are looking for:Previous experience managing and leading a team in a similar role or sales/operations environment will be important to your success in this position. A passion for customer service and driven by sales and performance targets with an understanding of market dynamics is also key.Being a team leader with the ability to motivate, coach, mentor and develop the team with a genuine desire to provide a great workplace. You will be a dynamic, positive person with great communication skills who takes initiative in a hands-on leadership style to drive the success of the business.Good computer skills (Excel skills essential) and ability to pick up new systems easily will also be needed (training will be provided for our in-house systems) as will a full driver’s licence.So, what is on offer?Salary + annual incentive + fully maintained vehicleWellbeing programme incl. life insurance + superannuation optionsStepping-stone to NZ-wide & global opportunities to build your career with Avis Budget GroupThe role itself brings challenge, pace & variety.Be part of a positive, passionate team where achievements are celebrated.Discounts within Avis Budget Group and our partnersRepresent a global market leader.ApplyIf you would like the opportunity to contribute to the success of our business and \"GO\" somewhere in your career, apply online now!About Avis Budget GroupWe don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.AucklandAucklandNew Zealand