Branch Inventory Controller / Inwards Goods

Plumbing World; Waikato; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Great company benefits

Staff discounts

Generous parental leave package

Paid day off to celebrate yourbirthday

Job summary

Plumbing World is seeking a Branch Inventory Controller / Inwards Goods for our Te Awamutu branch in the Waikato. This permanent full‑time role focuses on accurate stock control, receiving and storing stock, and coordinating replenishment with the Distribution Centre.

You will work closely with the Branch Manager and suppliers, ensuring stock records are accurate and that orders are dispatched efficiently. A strong eye for detail and proactive, hands‑on approach are essential to success.

Qualifications

• Experience in inventory control, warehousing, logistics.
• Strong attention to detail and accuracy.
• Computer literacy, including Word and Excel; D365 is a plus.

Responsibilities

• Take ownership of branch inventory management and stock control processes.
• Receive, check, and accurately process incoming stock.
• Monitor stock levels and coordinate replenishment.
• Complete cycle counts and stocktakes.
• Investigate inventory discrepancies and implement corrective actions.
• Maintain accurate inventory records and stock locations.
• Liaise with suppliers, freight providers, and the Distribution Centre regarding stock-related matters.
• Manage purchasing and inventory administration activities.
• Unload deliveries and organise products within the warehouse.
• Pick, pack, and prepare customer orders and branch transfers.
• Coordinate the dispatch of goods and outbound freight.
• Maintain a clean, safe warehouse environment.
• Ensure all stock movements are recorded and processed.

Skills

Inventory control

Warehousing

Logistics

Stock management

Microsoft Word

Excel

Data accuracy

Communication

Tools

D365

Forklift

Job description

• Attractive remuneration package for the right candidate
• Great company benefits + Discounts + Generous parental leave package
• Paid day off to celebrate your birthday

• Transport / Logistics / Drivers
• Warehouse & Distribution
• Waikato
• Permanent / Full Time

3/11/2026

• Attractive remuneration package for the right candidate
• Great company benefits + Discounts + Generous parental leave package
• Paid day off to celebrate your birthday

Take ownership of inventory while playing a key role in keeping our branch running smoothly.

Are you highly organised, enjoy working in a fast-paced environment, and take pride in getting the details right?

Do you thrive in a hands-on role where you'll be responsible for ensuring stock is received, stored, and managed accurately?

We're looking for a highly organised and hands-on Branch Inventory Controller / Inwards Goods team member to join our Te Awamutu branch.

This is a pivotal role responsible for maintaining inventory accuracy, managing stock movements, coordinating stock control activities, and ensuring products are received, stored, and dispatched efficiently.

Working closely with the Branch Manager, Distribution Centre, suppliers, and the wider team, you'll take ownership of inventory processes while also providing hands-on operational support across the branch.

This role would suit someone who enjoys a mix of inventory administration, warehouse operations, stock control, and customer interaction. Success in this position requires strong attention to detail, excellent organisation skills, and the ability to work proactively in a fast-paced environment.

As with all roles at Plumbing World, customer service remains at the heart of what we do. You'll work alongside the team to ensure our customers receive the outstanding service they have come to expect.

About Plumbing World

Plumbing World is a proud Kiwi-owned success story with over 60 years of industry experience.

Owned by plumbers and builders, we understand what our customers need and deliver it through strong relationships, expert advice, and reliable service.

Our people are at the heart of everything we do, and we're committed to creating a high-performing and inclusive culture where everyone has the opportunity to grow and succeed.

As New Zealand's largest 100% Kiwi-owned plumbing merchant, with 56 branches nationwide and more than 1,000 shareholder tradies, we're proud of our heritage and excited about our future.

What Your Day Will Look Like

Inventory Control & Stock Management

• Take ownership of branch inventory management and stock control processes.
• Receive, check, and accurately process incoming stock.
• Monitor stock levels and coordinate replenishment requirements.
• Complete cycle counts and coordinate regular stocktakes.
• Investigate inventory discrepancies and implement corrective actions.
• Maintain accurate inventory records and stock locations.
• Liaise with suppliers, freight providers, and the Distribution Centre regarding stock-related matters.
• Manage purchasing and inventory administration activities.

Warehouse Operations

• Unload deliveries and organise products safely within the warehouse.
• Pick, pack, and prepare customer orders and branch transfers.
• Coordinate the dispatch of goods and outbound freight.
• Maintain a clean, organised, and safe warehouse environment.
• Ensure all stock movements are accurately recorded and processed.
• Support inventory accuracy through effective warehousing practices.

Branch & Customer Support

• Provide excellent service to internal and external customers.
• Assist customers at the trade counter during busy periods.
• Build strong working relationships with customers, suppliers, and colleagues.
• Support branch operations and contribute to overall branch performance.
• Provide leadership support and assist with coaching team members when required.
• Champion Health & Safety standards across all areas of the branch.

This is a permanent full-time position working 40 hours per week, Monday to Friday, with rostered Saturdays.

Specific hours will be discussed during the interview process.

A Quick Glance At What We Need From You

• Previous experience in inventory control, warehousing, logistics, or stock management.
• Strong technology and customer service skills.
• Strong attention to detail and inventory accuracy.
• Experience coordinating stocktakes and cycle counts.
• Good computer literacy, including Microsoft Word and Excel (D365 would be highly advantageous)
• Strong numerical accuracy and confidence working with data.
• Excellent organisational and time-management skills.
• Ability to identify and resolve stock discrepancies.
• Strong communication and relationship-building skills.
• Experience in dispatch, freight coordination, or purchasing would be advantageous.
• Trade, plumbing, building, manufacturing, or distribution experience is beneficial but not essential.

To Be Successful In This Role You'll Need

• The ability to adapt quickly and manage changing priorities.
• A strong focus on operational excellence and customer service.
• Initiative and the ability to work independently.
• Excellent problem-solving and decision-making skills.
• The ability to work well under pressure while maintaining accuracy.
• Physical fitness, including regular lifting of products up to 20kg.
• A full, clean New Zealand Class 1 Driver Licence.
• A current Forklift Licence or the ability to obtain one.
• Professional presentation and a collaborative approach.

Above all else, we're after someone who brings energy, enthusiasm, and a great personality, along with the ability to connect confidently with customers and teammates alike.

What We Are Offering You

• Competitive hourly rate is aligned to experience & reviewed annually.
• Great company benefits, staff discounts, and a generous parental leave package.
• Paid day off to celebrate your birthday.
• Ongoing training and development opportunities.
• The chance to build a long-term career with a trusted, nationally recognised Kiwi business.

Our Culture

We're a team that shows up for each other and our customers.

Plumbing World is committed to our customer service promise, and we are focused on exceeding customers' expectations, so it's all hands-on deck at the trade counter before 9:00am no matter your role in the branch, this is to ensure customers are looked after straight away and they get what they need to start their day.

If you're someone who leads from the front and takes pride in building a strong team culture, you'll fit right in.

We encourage applications from all backgrounds. You don't need to tick every box - if you bring the right mindset and capability, we'd love to hear from you!

The successful applicant will be required to pass a pre-employment medical, drink and drug test, successful references and Ministry of Justice checks before commencing employment.