Inwards Goods Team Member - Te Anau

Fletcher Building Limited; Te Anau; Hybrid; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Staff-buying privileges

Development opportunities

Employee Assistance Program

Health & Wellbeing initiatives

Job summary

Fletcher Building Limited’s Te Anau branch is seeking a motivated team member to manage inventory and support Yard & Drive Thru operations. You’ll track deliveries, handle stock, and process returns, while maintaining strong service levels for diverse customers.

The role is permanent full-time, offering 40 hours a week, Monday to Friday with rosters on Saturdays. You’ll work in a fast-paced environment, collaborating with a supportive team and using internal systems to stay organised and

Responsibilities

• Using internal systems to track, process, and record deliveries.
• Managing special orders and ensuring clear communication with customers, suppliers, and internal teams.
• Receiving and checking stock, investigating discrepancies, resolving out-of-stock items.
• Processing returns, repairs, and warranty claims, following up for outcomes.
• Delivering outstanding customer service to trade, business, and homeowner customers.
• Supporting the wider branch team to ensure smooth day-to-day operations.

Skills

Inventory management

Stock control

Numerical skills

Attention to detail

Communication

Organisational skills

Team player

Problem solving

Tools

ERP system

Job description

We have an exciting opportunity for a motivated and organised team member to join our Te Anau branch. This is a pivotal role responsible for managing inventory and maintaining stock levels, while also providing support across our Yard & Drive Thru operations.

Key responsibilities include:

• Using internal systems and digital tools to accurately track, process, and record daily deliveries
• Managing special orders and ensuring clear, timely communication with customers, suppliers, and internal teams
• Receiving and checking incoming stock, investigating discrepancies, and resolving out-of-stock items efficiently
• Processing product returns, repairs, and warranty claims, while following up to ensure successful outcomes
• Delivering outstanding customer service to our trade, business, and homeowner customers, creating a positive experience with every interaction
• Supporting the wider branch team as required to ensure smooth day-to-day operations

This is a permanent full-time role, offering 40 hours a week, Monday - Friday with rosters Saturdays.

About you:

You're a proactive and enthusiastic individual who enjoys learning new skills, asking questions, and finding solutions. You take pride in your work, thrive in a fast-paced environment, and enjoy being part of a supportive team.

• Experience in inventory management, stock control, or inwards goods, ideally within a retail, trade, or distribution environment
• Strong computer literacy and numerical skills, with the ability to quickly learn new systems and processes
• Excellent attention to detail and a natural ability to solve problems
• Strong organisational skills, with the ability to manage multiple priorities and meet deadlines while remaining calm under pressure
• Excellent communication and relationship-building skills, enabling you to connect with people from a wide range of backgrounds
• The ability to work independently while contributing positively to a collaborative and high-performing team
• Competitive hourly rate & Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Program
• Be part of a diverse and inclusive team

Join Us

We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.