Assistant Night Manager — Rydges Wellington

EVT Group; Wellington; Vor Ort; NZD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

50% off dining and stays across EVT

$2 movie tickets

Complimentary breakfast after shift

Free parking

Seasonal perks at Thredbo

Rapid career growth

Paid parental leave

Zusammenfassung

EVT’s Rydges Wellington is seeking an Assistant Night Manager to support overnight hotel operations, welcoming guests and stepping in for the Night Manager when needed.

You will oversee overnight Rooms Division and Food & Beverage, manage reservations and cashing, lead the night team, and ensure guest safety and security across the property.

Qualifikationen

• Night audits and front office experience essential.
• Experience supervising a team overnight.
• Strong numerical accuracy and cashiering knowledge.

Aufgaben

• Welcome late arrival guests and manage overnight guest accounts.
• Oversee night operations of Rooms Division and F&B in absence of Heads of Department.
• Audit daily revenue postings and cash handling.
• Lead the night shift and ensure security and safety of the property.
• Coach and support the night team and maintain guest service standards.

Kenntnisse

Night audit

Front Office

Team leadership

Guest service

Cashiering

Ausbildung

NZ Register Diploma or equivalent

Tools

Hotel systems

Jobbeschreibung

Assistant Night Manager — Rydges Wellington

Full time, permanent — minimum guaranteed 40 hours per week

About EVT

Rydges Wellington is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers — because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and "too easy" service. Whether it's for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.

About the Role

As the Assistant Night Manager, you'll assist with the night operations of the hotel, creating a warm and personalised welcome experience for guests overnight, and will step up to cover days off for the Night Manager — overseeing night operations and ensuring the safety and security of guests, staff and the property at all times. You'll oversee the overnight performance of the Rooms Division and Food & Beverage departments in the absence of Heads of Department, reporting to the Rooms Division Manager.

Key Responsibilities

• Welcome late arrival guests and farewell early departures, maximising the guest experience alongside the safety and security of the property.
• Manage daily reconciliation of hotel outlets, completing daily revenue postings and auditing the day's trading transactions before posting.
• Oversee the management and audit of physical keys, ensuring all keys are accounted for and access is properly controlled.
• Manage and confirm reservation details and in-house guest accounts, ensuring all details are recorded accurately.
• Lead the crew on shift, ensuring the team is impeccably presented and offering a warm welcome to all guests.
• Step up to cover the Night Manager's days off, overseeing night operations and leading the team in their absence.
• Perform regular security and safety walk-throughs of the hotel to identify and prevent potential hazards.
• Ensure all cashiering policies are followed and optimise the profitability of overnight operations.
• Coach and support the team, assisting with training and fostering a positive team culture across the hotel.

What You'll Bring

• A relevant NZ Register Diploma (or equivalent qualification), or at least three years' relevant experience in hotel Front Office, night audit or duty management.
• Previous experience in a night audit, Front Office or hotel supervisory role, with the confidence to lead a team overnight.
• Strong numerical and administrative accuracy, with confidence using hotel systems for cashiering and audit functions.
• A genuine passion for guest service, with the composure to handle the unexpected overnight.
• Sound judgement and leadership to step up and run the hotel in the absence of senior management.
• Excellent communication skills and a calm, solutions-focused approach under pressure.
• Full-drivers license for Valet Parking.

How You Work

• Hands-on and non-hierarchical — leads from the front.
• Owner's mindset — acts on data/feedback; ships improvements.
• Resilient and solutions-focused — stays calm, moves fast.
• Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels — no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Complimentary buffet breakfast after your shift & free parking.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

As this role involves handling guest information and hotel security, the successful candidate will be required to complete a criminal record check prior to appointment.