Assistant Manager - Dealer Support

OxfordFinance; Auckland; In loco; NZD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training and development

Competitive salary + team bonus

Life Insurance & Will

Birthday day off

Team bonus

Descrizione del lavoro

Oxford Finance, part of the Turners Automotive Group, is seeking an experienced finance professional in Auckland to lead lending activities and staff development. You will manage dealer inquiries, review loan applications, ensure regulatory compliance, and maintain strong partnerships with internal and external stakeholders.

You will train and coach others, prepare reports, and contribute to data accuracy across systems in a fast-paced environment that values service excellence.

Competenze

• Minimum 2 years' experience within a financial services and customer service environment.
• Strong understanding of consumer finance, lending practices, and credit assessment.
• Knowledge of consumer lending legislation and regulatory requirements.
• Excellent communication, relationship-building, and problem-solving skills.
• High level of accuracy and attention to detail.
• A collaborative approach with the ability to support, coach, and develop others.
• A relevant tertiary qualification in Business or Finance (preferred).
• Rights to work in New Zealand.

Mansioni

• Managing lending and payouts enquiries from dealers and business partners.
• Assessing and reviewing loan applications and supporting documentation.
• Ensuring compliance with credit policy, regulatory requirements, and company procedures.
• Reviewing approved loans and conducting compliance checks to minimise risk.
• Maintaining and developing strong relationships with dealers, brokers, referral partners, and internal stakeholders.
• Assisting with staff training, onboarding, and development initiatives.
• Preparing reports and ensuring data accuracy across systems.

Conoscenze

Customer service

Lending knowledge

Relationship building

Communication

Problem solving

Negotiation

Team leadership

Regulatory compliance

Attention to detail

Formazione

Business or Finance degree

Descrizione del lavoro

Oxford Finance ispartof the Turners Automotive Group. We provide flexible financialsolutions for individuals and small to medium business customers that are easyto understand and simple to put in place.

Who would suit this role?

We are looking for an experienced finance professional with a passion for customer service, lending, and people leadership. This role would suit someone with a background in financial services who enjoys building strong relationships, supporting team performance, and delivering exceptional outcomes for customers and business partners. You'll be highly organised, commercially minded, and confident working in a fast-paced environment where attention to detail, compliance, and service excellence are key.

Strong communication, problem-solving, negotiation, and relationship-building skills will be essential, along with the ability to support and motivate a high-performing team

What does this role entail?

• Managing lending and payouts enquiries from dealers and business partners
• Assessing and reviewing loan applications and supporting documentation
• Ensuring compliance with credit policy, regulatory requirements, and company procedures
• Reviewing approved loans and conducting compliance checks to minimise risk
• Maintaining and developing strong relationships with dealers, brokers, referral partners, and internal stakeholders
• Assisting with staff training, onboarding, and development initiatives
• Preparing reports and ensuring data accuracy across systems

What do we need from you?

• Minimum 2 years' experience within a financial services and customer service environment
• Strong understanding of consumer finance, lending practices, and credit assessment
• Knowledge of consumer lending legislation and regulatory requirements
• Excellent communication, relationship-building, and problem-solving skills
• High level of accuracy and attention to detail
• A collaborative approach with the ability to support, coach, and develop others
• A relevant tertiary qualification in Business or Finance (preferred)
• Rights to work in New Zealand

What you get from us?

• A great company culture (our employee engagement scores rankin the top 5% of companies measured);
• Training and development;
• A competitive salarywhich gets reviewed annually and team bonus;
• Life Insurance and free Will;
• Day off on yourbirthday on us;
• Team bonus

Oxford Finance is an equal opportunities employer that encourages diversity in the workplace.