Assistant Food & Beverage Manager

Accor; Māngere-Ōtāhuhu; Sur place; NZD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Accor Academy access

Heartist Benefits

Refer-a-friend bonus

Staff parking

Staff meals

Birthday leave

Employee Assistance Program

Résumé du poste

Novotel Auckland Airport is seeking an enthusiastic F&B Supervisor to oversee daily operations alongside the F&B Manager. You will drive guest experiences, uphold brand service culture, and collaborate across departments to ensure service excellence.

You will lead a team of 20+ in a busy hospitality environment, focusing on food quality, safety, and cost control while supporting promotional initiatives and accurate POS/cash handling.

Qualifications

• 3-5 years supervisory experience in hospitality
• Proven leadership skills
• LCQ or Managers Certificate; tertiary preferred but not mandatory
• Experience leading 20+ staff
• Knowledge of hotel systems and revenue management principles

Responsabilités

• Oversee daily F&B operations with the F&B Manager
• Drive guest experiences through brand service culture and interdepartmental relationships
• Lead, coach and develop supervisors and team members
• Assist in promotions, merchandising plans and advertising initiatives
• Ensure food quality, safety and cleanliness standards and compliance
• Support financial goals by managing rosters, labour costs and POS/cash handling

Connaissances

Leadership

Supervisory exp

Hotel systems

Revenue mgmt

Formation

LCQ / Manager Certificate

Business or Hospitality degree

Outils

Microsoft Office

Description du poste

Company Description

We are Novotel Auckland Airport, a stunning 263-hotel room located on the doorstep of the Auckland International Airport Terminal. Our buzzing restaurant, THIRTEEN50 Kitchen & Bar welcomes guests every day from all corners of the globe - day in and day out we are our guests' first and last impression of New Zealand. Offering all day dining, from early morning coffee and casual lunch service, through to a classic Kiwi-inspired evening fare, THIRTEEN50 Kitchen & Bar caters for everyone!

Job Description

• Oversee daily F&B operations with the F&B Manager, ensuring all outlets meet service, cleanliness, and policy standards.
• Drive exceptional guest experiences through ambassadorship of Novotels brand & service culture, as well as maintaining strong interdepartmental relationships.
• Lead, coach, and develop supervisors and team members through clear delegation, performance feedback, and daily briefings
• Assist in creating promotions, merchandising plans, and advertising initiatives while identifying and implementing operational improvements.
• Ensure food quality, safety, and cleanliness standards are consistently met while upholding Accors Heartistculturevalues, and operational compliance.
• Support departmental financial goals by managing rosters, controlling labour costs, and maintaining accurate POS and cash‑handling practices.

Qualifications

You will be:

• Equipped with minimum 3-5 years of supervisory experience in hospitality industry
• Able to demonstrate leadership skills
• Holding a LCQ Certificate or a currentManagers Certificate.Tertiary qualifications in Business or Hospitality preferred but not mandatory
• Showcasing previous experience leading a team of 20+ staff
• Possessing knowledge of Microsoft office applications (i.e excel, word, publisher, powerpoint)
• Excellent in your understanding of hotel systems and revenue management principles

Additional Information

• Learn your Way- Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Staff Parking & Meals during shift
• Paid birthday leave
• Access to our Employee Assistance Program

ACCOR's Purpose - Statement

"Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care"

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.